You’ve seen it all, from cubicles to open offices. But hold onto your swivel chair, because there’s a new tren...
With RingCentral, Charter Industries’ customer experience is up, and telecom costs are down | #customersupport #supporticket
Highlights: Actionable insights: The detailed reporting and analytics in RingCentral Contact Center have help...
Guides for Outstanding Employee Performance Evaluation | #hrmanagement #hrexecutive
According to studies, 65% of employees want feedback from their employer which can improve and encourage them ...
Introducing RingCentral-certified hardware phones as a subscription service | #customersupport #supporticket
We are excited to announce that we have expanded our Device-As-A-Service (DaaS) portfolio to give our customer...
5 Reasons Why You Should List Salary Ranges on Job Ads | #hrmanagement #hrexecutive
Many employers wonder if they should post salary ranges on their job ads. But for employees, you’ll come to fi...
Frustrated with an underperforming phone system, performance, the Houston Texans sign RingCentral | #customersupport #supporticket
Highlights: Creating efficiencies: Consolidating voice, text, digital fax, and Contact Center onto a unified ...
Personality Patterns for Effective Team Building | #hrmanagement #hrexecutive
Personality types play a significant role in influencing team cohesion, performance, and job satisfaction. Lea...
Cosentino uses RingCentral to lower telephony costs and unite its 6,000 employees in 80 countries | #customersupport #supporticket
Highlights: Improving workflows: The RingCentral integration for Microsoft Teams lets employees make and rece...
Announcing RingCX: An intelligent, easy contact center solution | #customersupport #supporticket
No matter the size of the organization, providing a great customer experience (CX) should be a priority. Resea...
RingSense for Sales is Going North: Hello, Canada! | #customersupport #supporticket
Today, we are thrilled to announce that our pioneering conversation intelligence platform, RingSense powered b...