As a human resources (HR) manager, you manage and support employees. It includes managing staff payroll and be...
Insights from RingCentral’s International Women’s Day Panel | #customersupport #supporticket
On International Women’s Day on March 8, RingCentral staff tuned in to a panel discussion highlighting how Rin...
New capabilities for Microsoft Teams, cost management, collaboration & more! | #customersupport #supporticket
We’re starting spring with gratitude for our customers and giving back to our users. In these challenging time...
Cloud communications for healthcare: The tipping point for innovation | #customersupport #supporticket
You can build a resilient healthcare organization with highly secure, reliable, and composable communications....
4 Job Ad Mistakes That Will Put Candidates Off Applying | #hrmanagement #hrexecutive
A job ad needs to be specifically crafted to attract the right people and pull talented team members towards y...
Learn the warning signs & how to avoid it | #customersupport #supporticket
Meeting fatigue isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. Wit...
RingCentral Xiamen Named ‘2022 Key Industry Leading Enterprise’ | #customersupport #supporticket
Highlights RingCentral Xiamen is recognized as a ‘2022 Key Industry Leading Enterprise’, and made the 2022 Ke...
Expiring budget? 11 ways to spend year-end municipal funds | #customersupport #supporticket
The end of the year comes up fast, and if you’re looking for wise ways to spend that municipal budget before i...
RingCentral women leaders make life-changing impact in Ukraine | #customersupport #supporticket
February 24, 2022, marked the day Russian armed forces occupied the streets of Ukraine and declared war. Russi...
5 Reasons To Offer Multiple Messaging Channels | #customersupport #supporticket
In today’s fast-paced and digital world, messaging has become an increasingly popular form of communication for customers. It is important for companies to adapt to their customers’ preferences in order to provide the highest levels of satisfaction, gain more customers, and provide the best customer experiences. That’s why we’re excited to announce the addition of two new messaging channels to our live chat software: WhatsApp and Google Business Messages.