Despite the global pressure of finding ways to solve customer challenges in the new normal, business leaders h...
Untold Story: An IES Officer Who Gave His Own Life To Fuel War Against Corruption
When Alka was getting married in 2005 the whole house was wrapped in a silent gloom instead of celebrations. H...
Cheer Up Your Staff During a Challenging 2020! Tips For Remote Staff | #hrmanagement #hrexecutive
Many UK businesses are still operating remotely with no sign of heading back to the office – this means ther...
Why interoperability is the key to post-pandemic telehealth growth | #customersupport #supporticket
As a result of the current global health crisis, the need for telehealth has never been greater. Moreover, the...
Distressed By Increasing Number Of Rape Cases – 15-yr-old Invented ‘Anti-Rape’ Chappal
It has been more than seven years since the horrific gangrape and murder of a young woman in the national capi...
Let’s Ignite a Customer Service Celebration! | #customersupport #supporticket
As many companies are aware, in 1992 the U.S. Congress declared the first full week in October “National Customer Service Week.” It is now an event celebrated worldwide. It is a week many companies use to say thanks, encourage, express gratitude, and show their appreciation for their customer service employees. This year’s theme is particularly significant, Ignite a CX Celebration!
On Not Finding A Veg Cake For Their Family – Cousins Build A 630 Cr Cake Company From Scratch
Once in awhile, instances around us turn into unbelievable business ideas. But very few people dare to convert...
Address Your Customer Grievances In a Snap With These 7 Wonders of the Freshdesk Marketplace | #customersupport #supporticket
Your customers need you now more than ever. And the sooner you are able to engage with them the better as bran...
RingCentral Rooms for Poly is now available | #customersupport #supporticket
As employees slowly return to offices, the need for integrating video into physical meeting rooms is ever incr...
Making Strategic Business Decisions with Customer Support Data | #customersupport #supporticket
We began this blog series with Part 1 on how to use reports from your B2B customer support software solution to interpret key data and implement strategies as a result.