Elearning for university - purshoLOGY

Mindful or mind full? Real Talk with Tamara Levitt of Calm | #customersupport #supporticket

How are we feeling today? Are we tired? Exhausted? Feel like you’ve aged 47 years in a week? Yeah, us too. Whi...

2020 has been anything but business as usual. But though the COVID-19 pandemic has forced companies to change ...

Generosity is rare quality that most lack. While pretenses of generosity are many, the true trait is almost ab...

Let me ask you a question: how happy are your employees? Do they like their work? Do they feel recognized for ...

It’s a world of laughter A world of tears It’s a world of hopes And a world of fears. There’s so much that we...

You’re working and suddenly you realize you have somewhere to go to. You save your work, but you want to resum...

What’s common between the customer service offered by a hotel, a retailer, and a bank these days? Chatbots! Ch...

Foreword: Everyday, thousands of people come to Bombay, the birthplace of Indian cinema, following their passi...

As the COVID-19 pandemic swept the world, customer service contact centers reacted by sending agents to work f...

As human beings, if we are to keep on progressing as species we need to grow intelligently and step out of our...