At the age of 40, when she was diagnosed with breast cancer, her life took an unplanned route. Two surgeries, ...
Nine reasons your customers want to be able to text support | #customersupport #supporticket
Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text messages ...
Using social media for small business: An in-depth guide | #customersupport #supporticket
To grow a small business, you have to wear many hats—that of a founder, marketer, accountant, salesperson, cus...
Adapting agent monitoring and analytics for a distributed team | #customersupport #supporticket
Today, contact centers are increasingly moving to the cloud. While that creates advantages such as cost saving...
Was Married Off, Trafficked, Abused As A Kid, Now Many Girls Are Out Of Brothel Because Of Her
In India, an estimated 30 lakh women and children are trafficked each year of which 40 percent are minors. In ...
Meeting management tools: An in-depth guide | #customersupport #supporticket
Ah, meetings. Can’t do business with ‘em, can’t do business without ‘em. But have you ever considered the ide...
Award-Winning Hotelier Chose To Return To Mumbai And Wrote A Success Story
“Cooking with love provides food for the soul.” Who doesn’t want to enjoy a meal they love in a comforting set...
Facial Recognition and Workplace Privacy | #hrmanagement #hrexecutive
Whether used for monitoring remote employees in regulated industries or streamlining recruitment, facial recog...
8 sales productivity strategies to drive more sales | #customersupport #supporticket
There are many learning curves you may come across as a small business owner—like adapting to changes within t...
Housewife Started Career At 42 – Now Has 25 Crore Turnover, Multinational Corporate Contracts
Life gives us only two ways to live – some passionately chase their goals and live an accomplished life – some...