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23 Critical Customer Service Scripts For Your Team + 3 Bonus Tips | #customersupport #supporticket

When it comes to customer service scripts, practitioners are as divided as people are about pineapple ...

How many times have you made your hobby a career option? Well, in the beginning even Payal Kadakia thought she...

During the work-from-anywhere upheaval, many employees have complained about the surge of videoconferences. Th...

Strength is something which makes you rise your head up even in the most gruesome of times. For a woman who is...

“Customer needs serve as the ‘north star’ for most product leaders”, especially those who are always s...

Sometimes even the wrong train takes us to the right destination. This was the case with Shuvajit who had no c...

For two decades our company has operated with trust as a core value. In the spirit of transparency, we wanted ...

If businesses were previously skeptical about the potential of chatbots in customer service, there is ...

When this 13-year-old boy ran away from his home in Manpur, a small village in the beautiful Uttarakhand, he k...

Sales can be a tough job at the best of times—but as any rep will tell you, it’s even harder in a crisis. In 2...