Highlight: Comparably’s “Best” lists are based on 15 million+ anonymous ratings across 70,000 companies Co...
Impacts on UCaaS & CCaaS | #customersupport #supporticket
Photo source: AI-generated art from OpenArt.ai, in the style of artist Tristan Eaton 2023 is being widely tou...
How Fevicol used Ronaldo and Coca-Cola moment as a marketing opportunity | #casestudy
Fevicol added a witty brand connect to Ronaldo’s Coca-Cola incident as well as encapsulated the moment with a ...
Meet RingCentral’s New Chief Product Officer, Srinivasan Raghavan | #customersupport #supporticket
Highlights: Srinivasan plans to enhance user experience, improve user productivity and provide reliable commu...
Tech trends to improve employee engagement | #hrmanagement #hrexecutive
Though great efforts have been made to bring more attention to employee engagement, wellbeing at work and the ...
Best Practices to Ensure Effective Hiring Process in 2023 | #hrmanagement #hrexecutive
Creating an effective and efficient hiring process is crucial for any company looking to attract an...
Conversation intelligence for revenue teams | #customersupport #supporticket
Ever wish you could be in two places at once? Do you have tedious parts of your job that feel like a waste of ...
RingCentral China: Make ourselves better, make our world better together | #customersupport #supporticket
No matter how big or small, all organizations have the capacity to make a positive difference in the world. Th...
What’s New At TeamSupport? Q1 2023 Product Releases And Updates | #customersupport #supporticket
TeamSupport is all about customer-centricity; it’s built in our DNA. So, we regularly update and enhance our products to ensure we’re providing you, our customer, with software that can grow with you and support your customer service efforts. Detailed below are the features we’ve released in the first quarter of 2023:
Conversation intelligence: An interview with our head of AI, Prashant Kukde | #customersupport #supporticket
You’d be hard-pressed to read the news today and not find an article on conversational AI or generative AI. It...