The easiest way we all choose to rejuvenate our self from stress, tiredness, or boredom is a quick nap. While ...
Omnichannel vs. Multichannel: What’s the difference? | #customersupport #supporticket
Customer expectations have shifted in recent years. Customers want to be able to interact with brands across m...
An In-depth Guide to Building a Great Knowledge Base | #customersupport #supporticket
Are you buried in such an overwhelming amount of support tickets that your team is having a hard time coming u...
4 ways to improve unproductive hybrid meetings | #customersupport #supporticket
Ever dial into a team meeting when nearly everyone else is there in person? It’s hard to get a word in edgewis...
IIM Alumna Quit High-Paying Job To Chase Passion, Now The World Knows Her
Every person dreams of something and the biggest happiness they can get is by achieving what they dream of. Th...
The #1 Guide To Customer Experience Conferences in 2021 | #customersupport #supporticket
Industry events such as customer experience conferences are brilliant learning and networking opportunities fo...
When Family Deterred From Farming, Engineer Started Fish-Farming, Earns 10 Lac/Season
Accomplishments are more about not giving up and thriving to find better ways to achieve our goals, but most o...
6 alternatives to FaceTime for small businesses | #customersupport #supporticket
Updated January 2021 If you’re looking for alternatives to FaceTime for you and your business, you’...
This IITian Quit His Cushy Corporate Job And Is Now Helping Thousands Of Farmers
India is a country where 60 percent of our population depends on the agricultural sector and still the farmers...
Celebrating Milestones from 2020 and Preparing for the Road Ahead | #customersupport #supporticket
“Every opportunity that a company has to celebrate something, no matter how small or large that something is, they really should take advantage of it to lift the morale of the employees.”1 That’s what Matthew Jarzynski, vice president, human resources, Synergy, advises businesses as 2020 works its way into the history books.