Laporiya is a small village nestled in the heart of Pink City Jaipur. Once famine struck, this village is now ...
All aboard! Top reasons to embrace telehealth right now | #customersupport #supporticket
2020 was a banner year for telehealth technology. Enormous and unprecedented demand for virtual healthcare led...
Remote Benefits Survey | Hppy | #hrmanagement #hrexecutive
As more and more offices transition to partial or full-time remote structures due to the ongoing COVID-19 pand...
B2B Customer Support Transformation Imperatives | #customersupport #supporticket
ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry that is now available for download. The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives.
Lost Parents At 6, Worked As A Child Labor, Is Now Chief Of Rs 1,200 Cr Company
Rakesh was a happy child at six who pulled off pranks, laughed heartily and did everything that a normal child...
What is enterprise architecture (EA)? | #customersupport #supporticket
The world is always changing. Information technology continues to evolve at an ever increasing pace. Large org...
Case Study: How Reliance General Insurance ’s Brobot added a human touch to their digital services | #casestudy
With the launch of a brand mascot, Brobot, Reliance General Insurance case study explains how the brand aimed ...
What is omnichannel customer support? | #customersupport #supporticket
The world is changing rapidly. What used to be sufficient for supporting customers is no longer enough. 73% of...
Her Business’ USP Is Giving Women The Right to Pee
Mumtaz Shaikh is an advocate of women’s rights and fights for a simple cause: The Right to Pee. A passionate a...
What is an omnichannel cloud contact center? | #customersupport #supporticket
All customers expect a seamless contact center experience. But it so rarely happens. They find themselves bein...