This is part two of a three-part content series between Freshworks and Textline. You can read part one: “9 rea...
How does technology adoption affect your business? | #customersupport #supporticket
Introducing new technologies is a vital part of adapting to changing business needs. Take 2020 as an example....
How An Ordinary Peon Chased His Dreams And Built A Billion Dollar Firm From Nothing
His father wanted that he becomes a legal expert like his grandfather. But it wasn’t something he aspired to d...
Glip and the Digital Candidate Experience. | #customersupport #supporticket
“Project Magellan” uses Glip to add humanity to the way we connect with talent. Anyone who’s ever applied fo...
5 performance review tips that work—even for remote teams | #customersupport #supporticket
It’s not the most comfortable thing to do in the world, but performance management is an essential part of eve...
Regular CA Left Job He Didn’t Love But Held On To Courage, Today His Success Story Is For All
Dreamers are achievers. This three-word quote comes with a deeper meaning than what appears. Not every day we ...
Specialized Recruiting Software And Technology In The Hiring Process | #hrmanagement #hrexecutive
We use technology in virtually everything we do. Whether it’s communicating with friends, completing tasks at ...
What is customer service? Definition + key skills | #customersupport #supporticket
Customer service might sound easy, but it isn’t. All it takes is one badly-thought-out reply from a customer s...
The Rise of Virtual Brands (Podcast) | Modern Restaurant Management | #restaurantmarketing
In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia ...
What is a chief remote officer? | #customersupport #supporticket
You’re probably already aware that work will never look the same again. Here’s another thing that’s going to c...