A large part of the Duniya Boli Lagayegi campaign involved CARS24 leveraging their TVC’s character on social m...
BE@R up | RingCentral | #customersupport #supporticket
For the Black Employees@RingCentral Employee Resource Group, having a voice means making a difference. Employe...
Three Ways to Achieve Success for Your Customers…and Your Bottom Line | #customersupport #supporticket
That’s according to the Customer Success Association who tells us that being able to prove your worth in both directions is the most crucial aspect of determining success. Monitoring the return on investment (ROI) for the customer is therefore a vital capability, and in the other direction, driving recurring revenues for your company. The CSA advises that Value Management functionality should also include:
12 Customer Support Tools You Absolutely Need To Have in 2021 | #customersupport #supporticket
In a world that is so technologically-driven, having the right customer support tools is essential to deliveri...
7 ways to provide a superior omnichannel member experience | #customersupport #supporticket
For years, consumers had limited options when it came to interacting with the companies with which they did bu...
RingCentral Scheduler: Send video meeting invitations with a single click | #customersupport #supporticket
Last year, online meetings skyrocketed. We went from working in our office cubicles to converting our kitchen ...
How This Rs 2,000 Cr Empire Emerged From Selling Chips In A Gujarat Theater
Packaged goods form a big chunk of the Indian economy and this sector is dominated by foreign multi-national p...
A new path for higher education: how to hit your enrollment goals | #customersupport #supporticket
Today, our global universities are increasingly focussed on the need to attract students that they will retain...
This community college needed a phone solution for the lockdowns, with RingCentral, they found much more | #customersupport #supporticket
With the 2020 lockdowns causing even more harm to the economically distressed western Pennsylvania, education ...
What Is Customer Service Experience? | #customersupport #supporticket
To win over today’s customers, delivering good customer service alone is not enough. You also need to create a...