Recently, RingCentral commissioned Forrester Consulting to create a Total Economic ImpactTM (TEI) study based ...
Empowering Customer Service Amid Turbulent Times | #customersupport #supporticket
Chatbots are fast becoming part of the digital core of tech tools that companies utilize as a secret weapon to increase their competitive advantage in the customer service arena. At the same time, chatbots are solving a very real problem taking place today: of a decrease in available customer service agents and positive customer experiences due to an economic downturn.
RingCentral Celebrates AAPI Heritage Month | #customersupport #supporticket
Highlights: AAPIHM, recognized in May, honors the history, cultures and contributions of Asian Americans and ...
How behind-the-scenes and Ajay Devgn’s stardom helped Bholaa garner a reach of 289Mn | #casestudy
With TheSmallBigIdea, Ajay Devgn starrer Bholaa managed to create pre-buzz hype using the movie’s behind-the-s...
5 Tips for HR Teams | #hrmanagement #hrexecutive
Navigating the contractual landscape can be challenging for HR teams that work with external servic...
How AI is shaping the modern workplace | #customersupport #supporticket
The rapid advancement of AI technologies is transforming the way we work and collaborate. In recent months, th...
How Housing.com’s campaign reached 106mn users while acknowledging the consumer’s struggle | #casestudy
Housing.com’s campaign ‘Parr .. se Perfect’ encouraged consumers to keep searching for houses until they find ...
Navigating the Human Resources Outsourcing Market | #hrmanagement #hrexecutive
It is clear that human resources (HR) or people management is a strategic and crucial task. HR prof...
6 Tips for Developing Job Aids that Stand Out | #hrmanagement #hrexecutive
Managing workers and operating a successful business both depend on providing your employees with the knowledg...
RingCentral China Hackathon 2023 brings together top talent | #customersupport #supporticket
Highlights: The China Hackathon 2023 finale was May 9. A record-breaking 44 teams and 200 participants comp...