If you have recently conducted a review of your company and found that your staff are unhappy, you’re probab...
Enabling Collaboration of Customer Support Teams in Remote Environments | #customersupport #supporticket
“Right now, you as leaders have only one option: lead your way out of this challenge.” That’s what Mike Caracalas, leadership coach, executive consultant, and author of Ten Strategies to Get Better Results with People advised when we sat down with him last Spring. At that time, companies were scrambling to get their employees adapted to the remote work environments. It was new, exciting in both good and challenging ways. Add family members and kids in school, all working or studying from home, into the mix, and there have been quite a few adjustments! And at that time, we were all hoping it would be more of a short-term situation.
Story Of A 74-Yr-Old Man Who Has Donated Rare Blood Over 130 Times
We don’t need to do great things in life to be a hero. Some are adored for fighting for the country, some stan...
How AI Can Enable Support Teams in the New Normal | #customersupport #supporticket
Covid19 has changed the world we live in. We shop and work differently. Companies have changed their ways of o...
What This Mom Of 3-Yr-Old Did With Mere Rs 1 Lakh Saving After Husband Abandoned Her
Setbacks are a part and parcel of human life. We all are bound to experience some form of loss in our lives. B...
4 reasons why calling is still better than messaging | #customersupport #supporticket
It’s both an alarming cautionary tale and a deeply familiar one: on April 17, 2010, John Guide, an engineer at...
Once Failed IIT Entrance, Her Start-Up Now Helps Thousands Get Their Dream College
In today’s competitive world, where everyone is a part of a rat race, students have tremendous pressure to pro...
People, Business and the Pandemic | #customersupport #supporticket
We’ve been hearing a lot about the ‘new normal’ in the face of the current pandemic, and how businesses need t...
Back to the Office – Should we get back and resume working in the office? | #hrmanagement #hrexecutive
More than 60 per cent of Americans have said that they’d prefer to continue working remotely, according to t...
3 Tips to Help Your Support Team Thrive Through the COVID-19 Pandemic | #customersupport #supporticket
Some markets are starting to get ready for an upcoming (and progressive) return to the workplace. After severa...