Who’s the most famous bot of all time? Arguably, R2-D2 as the beloved, fictional Star Wars droid.
Creating a Culture of Belonging to Boost Employee Engagement | #hrmanagement #hrexecutive
Belonging is as essential to humans as love, according to psychologists. This need is common to all pe...
RingCentral Makes Fast Company’s Fifth Annual List of the 100 Best Workplaces for Innovators | #customersupport #supporticket
Today, Fast Company, in collaboration with Accenture, announced its 2023 100 Best Workplaces for Innovators li...
How Cadbury Dairy Milk leveraged multi-medium marketing to #CheerForAllSports, reaching 16 mn people | #casestudy
This case study explores how Mondelez India with its campaign #CheerForAllSports for Dairy Milk Silk aimed to ...
Global reach: Spotlight on RingCentral’s international channel partners | #customersupport #supporticket
RingCentral is the #1 global unified communications and contact center solution, and today I’d like to place s...
How To Successfully Prioritize Staff Welfare and Well-Being | #hrmanagement #hrexecutive
Most industries are finally doing away with the old-school mindset of everyone for themselves and workers bein...
Unleashing the power of fixed mobile convergence: A paradigm shift in communication | #customersupport #supporticket
In today’s fast-paced world, seamless and efficient communication has become a necessity for individuals and b...
Panel insights: Navigating a new venture in a time of disruption | #customersupport #supporticket
RingCentral recently hosted a panel discussion on “Navigating a New Venture in a Time of Disruption.” Conversa...
MarketGap’s Innovative Strategy For Flexible And Agile Workforce | #hrmanagement #hrexecutive
In today’s rapidly changing business landscape, companies must adopt new strategies to stay ahead of the compe...
How Customer Expectations Are Related To Customer Satisfaction | #customersupport #supporticket
Does your customer service software help you measure customer expectations? Understanding the relationship between customer expectations and customer satisfaction is crucial to business success. Companies must grasp, understand, and manage customer expectations effectively in order to deliver experiences that meet or exceed them. When they do, businesses can use that momentum to enhance customer satisfaction, build stronger customer relationships, and drive business success.
