Highlights The pandemic has fueled unprecedented telehealth adoption. As a result, health providers are looki...
How Millennials are changing loan servicing | #customersupport #supporticket
Highlights: Millennials have different communications preferences than their parents They expect digital expe...
5 must reads if you’re thinking of going hybrid | #customersupport #supporticket
When we embarked on our remote work journeys 1.5 years ago, the future was anything but certain. Companies exp...
With RingCentral, this leading operator of infusion therapy centers gave its IT communications a boost | #customersupport #supporticket
For thousands of patients across the Southern United States, receiving infusion therapy for their chronic illn...
RingCentral Add-ins connects all your apps in one place | #customersupport #supporticket
Highlights: Employees are multitasking more than ever, and using more apps to support everyday business needs...
Digital Customer Experience: 2022 and beyond | #customersupport #supporticket
A great digital customer experience ensures that your customers feel valued and understood, irrespective of wh...
RingCentral Ventures first partners: TaskHuman, Enable, Balto | #customersupport #supporticket
Our first partners: Balto: AI-based live coaching tool that provides real-time guidance to contact center age...
How To Drive Delight In An Age Of Fast-changing Customer Expectations | #customersupport #supporticket
Archers and bowmen trained in instinctive shooting have a special skill. Bystanders will see them take their s...
Introducing RingCentral Ventures: What do we do? | #customersupport #supporticket
Highlights: RingCentral Ventures is the strategic investment arm of RingCentral and the latest addition to th...
6 Habits Of Customer Service Oriented Companies | #customersupport #supporticket
Positioning a business around customer service doesn’t happen overnight. It requires the right people,...