Every product or service has been designed with the intention of fulfilling a particular need. Yet, why is it ...
You can now use third-party SIP-based video conferencing hardware with RingCentral Room Connector | #customersupport #supporticket
Highlights: Switching video conferencing hardware is often costly and time-consuming, and IT decision-makers ...
4 ways to customize your RingCentral App experience | #customersupport #supporticket
At a glance: A personalized, intuitive workspace built around your preferences is important to getting work...
How to host holiday get-togethers on RingCentral, free and without limits | #customersupport #supporticket
At a glance: From holiday decorations in the mall to festive music on the radio, all signs say the holidays...
Workforce optimization in a newly hybrid contact center | #customersupport #supporticket
Highlights: A hybrid contact center creates management challenges such as reduced visibility for remote emplo...
6 contact center call deflection strategies | #customersupport #supporticket
Highlights: Call deflection can boost the customer experience when it’s done properly The customer experience...
Manageable, flexible, and controlled cloud migration is here. Introducing Bring-Your-Own-Carrier | #customersupport #supporticket
Highlights: Migrate your way: Enjoy ultimate flexibility with your migration options. Improve global cover...
6 biggest moments from RingCentral Connect 2021 | #customersupport #supporticket
RingCentral Connect 2021 is a wrap! A huge thank you to all of our speakers, panelists, and viewers for making...
Regulatory requirements for digital debt collections | #customersupport #supporticket
Highlights: New regulations regarding debt collections processes are going into effect in November 2021. The ...
Introducing more flexibility with new Microsoft Teams enhancements and BYOC | #customersupport #supporticket
At a glance: The last 2 years have marked a big leap forward for remote and hybrid work—but they’re also fo...