Highlights: Applying the word “customer” to government agencies Improving customer experience in government R...
8 Benefits of contact center auto dialers | #customersupport #supporticket
Highlights: Auto dialers offer significant benefits to contact center agents, including better morale and a s...
RingCentral Connect 2021: 6 predictions on the future of cloud communications | #customersupport #supporticket
At a glance: Nothing sparks innovation like necessity. So when you consider the many upheavals we’ve faced ...
Trend alert: Why blended learning is the future of education | #customersupport #supporticket
Highlights Blended learning has become the new normal for education. Educators enjoy the flexibility and ease...
The role of customer and employee experience in government | #customersupport #supporticket
Highlights: Why delivering great customer and employee experience is important for government agencies How go...
Twitter Customer Service Done Right: Lessons from 15 Brands | #customersupport #supporticket
Social media is now a valuable part of many brands’ customer service strategies. While you can use almost ever...
5 best recruitment strategies for clinical trials | #customersupport #supporticket
Highlights 85% of all clinical trials fail to recruit sufficient patients, and 80% delay due to recruitment c...
Finding your shot | RingCentral | #customersupport #supporticket
Highlights: Internships or apprenticeships are one of the most important factors for employers considering ne...
Sharing The Truth | RingCentral | #customersupport #supporticket
Highlights: Since 1990, every sitting U.S. President has acknowledged November as National American Indian He...
RingCentral helps Conair LLC improve its global customer service and save hours every week | #customersupport #supporticket
Highlights: Added mobility: With RingCentral apps on their laptops and mobile phones, Conair’s employees can ...