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Highlights: On November 9, RingCentral and Mitel announced a partnership making RingCentral Mitel’s exclusive...

Consumers, in their never-ending search for something new and better, expect excellence. And at the frontlines...

Highlights: Today’s cloud contact systems are a significant upgrade from the call centers that preceded them....

Highlights: 2022 will bring about The Great Refocus, as organizations from small businesses to global enterpr...

Highlights: The global unified communication as a service (UCaaS) market was USD 25.85 billion in 2020 and is...

At a glance: The way we work has changed more in the past 20 months than ever. Meetings that used to take p...

Highlights: Contact center shrinkage is the amount of time agents are paid to handle customer interactions, v...

Highlights: Workplace culture experts Comparably honors companies with “Best Places to Work” awards, as rated...

Highlights: ¡Hola! (Hispanic Organization for Leadership and Achievement) is one of RingCentral’s newest Empl...

Highlights: 👀 Did you know that cloud adoption is growing within the financial services sector? Grab our eBo...