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The Complete Calendar for Customer Experience Conferences in 2022 | #customersupport #supporticket

With customer experience becoming more important than ever, interactive customer experience conferences are th...

Highlights Schedule compliance is more than just how many hours an employee works; when they are available is...

Highlights: Danita Oliver is RingCentral’s Senior Global Diversity, Equity & Inclusion Leader Martin Luth...

Highlights: Project-based learning can work in a hybrid learning environment. Educators must carefully consid...

Highlights An integrated next-gen cloud contact center is the best solution for bridging the gap between your...

As restrictions lift, some companies are transitioning back to their pre-pandemic ways of doing business. But ...

Highlights: “Best Companies to Work for in Asia®” is awarded by HR Asia, a leading human resource publication...

At a glance: Expect more mobile innovations for voice calling Voice-enabled hardware will supercharge produc...

Highlights: CSAT scores are a measure of customer satisfaction By tracking CSAT scores, you can improve the c...

Highlights: The CSAT score indicates how well your contact center is meeting customer requirements and keepin...