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Highlights: Business Development Representative Kitt O’Brien played guard for the NFL’s Indianapolis Colts, C...

For years, the belief that workers would slack off if they were al...

Highlights: A hybrid work environment creates additional challenges regarding data security for financial ser...

Highlights: Many patients deferred care during the COVID-19 pandemic. Those choices will impact patients, pro...

Highlights: RingCentral’s Chief Information Security Officer Heather Hinton is spearheading the continuous ex...

Highlights Teachers need support as they handle a hybrid learning environment and deal with the added stress ...

Highlights: A large part of RingCentral’s growth and success come...

The speed of digital technology evolution has revolutionized the way today’s contact centers operate as well a...

Highlights: Remote training is here to stay With the right contact center software, trainers can overcome the...

“I’m constantly blown away at how appreciative people are when they get human replies. Years of uncari...