Highlights: May 2022 marks the 30th anniversary of Asian American & Pacific Islander Heritage Month (AAPI...
From the Great Resignation to the Great Reset: Top Takeaways from Women of Silicon Valley | #customersupport #supporticket
The Women of Silicon Valley conference was a two-day event on May 10-11th last week in San Francisco, bringing...
How To Write The Perfect Technical Support Emails | #customersupport #supporticket
There’s honestly nothing more alarming and boring than an automated email from a business. When you read the r...
How teachers can help students achieve communication literacy | #customersupport #supporticket
Highlights: This article explores the following key topics related...
7 retail call center best practices | #customersupport #supporticket
Highlights The following best practices for retail call centers ar...
The Three Attributes Of An Agent-Centric Leader: Do You Have Them? | #customersupport #supporticket
There’s a big idea that’s bubbling to the surface in 2022 and it’s...
15 Customer Experience Experts You Need To Follow in 2022 | #customersupport #supporticket
In any profession, success comes to those who are constantly evolving, staying updated on current trends and l...
The top media representation firm in the US improves operations and saves money with RingCentral MVP | #customersupport #supporticket
Highlights: Improving mobility: For the first time, Katz Media Group sales reps and other employees can make ...
National staffing firm Eight Eleven Group saves $324,000 with RingCentral | #customersupport #supporticket
Highlights: Lowering costs: The company is saving $5,400 a month on communications costs, for a total anticip...
Voice will change EVERYTHING in the workplace. Here’s how | #customersupport #supporticket
There’s power in speaking up—particularly in the workplace. Whethe...