Highlights: New York’s first Pride March, then called the Christopher Street Liberation Day March, was held i...
Top 5 citizen communication challenges for government agencies | #customersupport #supporticket
Highlights The following key citizen communication challenges are ...
Why digital UX is essential for modern banking | #customersupport #supporticket
Highlights Customer satisfaction is driven largely by digital cus...
Do students and families have a voice in your school? | #customersupport #supporticket
Highlights Being active participants in their educational experie...
Simplify hybrid agent scheduling with purpose-built tools | #customersupport #supporticket
Highlights: The hybrid workforce is becoming a mainstay in modern...
RingCentral MVP: 7 features made for the hybrid workplace you HAVE to try | #customersupport #supporticket
Whether it’s in the office, at home, or on the go, today’s teams c...
Create superagents with the right contact center tools | #customersupport #supporticket
Highlights: High-performing agents will help enhance customer exp...
Vacationing soon? This simple phone trick will keep your business moving | #customersupport #supporticket
You deserve a break. After all, we’re working longer hours than ev...
Communications compliance in higher ed: A look at regulatory requirements | #customersupport #supporticket
Highlights: Regulatory requirements to protect student data priva...
How technology impacts the P&C business value chain | #customersupport #supporticket
Highlights The P&C sector is notoriously cost-intensive, and ...