Did you know Mitel recommends RingCentral as the exclusive public cloud provider for its customers? Mitel and...
Open to More | RingCentral | #customersupport #supporticket
Highlights: Elevating Hispanic women If you weren’t already aware, Hispanic Heritage Month runs from September...
New Report: Study finds RingCentral is #1 in UCaaS analytics | #customersupport #supporticket
Have you been asked to do more with less lately? Economic conditions have created pressure to cut costs. But, ...
Conservation through our cafes | RingCentral | #customersupport #supporticket
International Day for the Preservation of the Ozone Layer stresses the need for preserving a healthy environme...
Talent Programs Take Flight | RingCentral | #customersupport #supporticket
Highlights: Brandon Hall Group’s HCM Excellence Awards recognize programs, strategies, modalities, processes,...
How to make your team more efficient with the right app integrations | #customersupport #supporticket
What’s the true cost of productivity? Or rather, a lack thereof? ...
Happy Hispanic Heritage Month | RingCentral | #customersupport #supporticket
Highlights: September 15 through October 15, 2022 is Hispanic Heritage Month Hispanic Heritage Month celebrat...
How to hold on to agents in a hybrid contact center | #customersupport #supporticket
Highlights: Hybrid work models are more prevalent in contact cent...
What’s Your Impact? | RingCentral | #customersupport #supporticket
Highlights: RingCentral employees make an impact volunteering with local nonprofits of every kind. In 2021 Ri...
Top factors that drive agent attrition and what to do about them | #customersupport #supporticket
Highlights: Workers are quitting their jobs in droves, prompting the recent years to be dubbed “The Great Res...