Highlights: Saving money: With RingCentral deployed at all of its 150+ clinical locations, Advanced Dermatolo...
Top Rankings for Best CEO, Best Company for Diversity, Women, and Culture | #customersupport #supporticket
Highlights: Workplace culture experts, Comparably, recognizes the ‘Best Place to Work’ based on a survey of t...
End-to-end encryption: What it is and why it matters | #customersupport #supporticket
As video conferencing continues to grow in importance for businesses, end-to-end encryption has never been a m...
Transition N2 Tech: Creating Opportunities in Tech for Underrepresented Communities | #customersupport #supporticket
Highlights: The Transition N2 Tech (TN2T) program provides underrepresented graduates an opportunity to launc...
A look back: RingCentral’s top innovations of 2022 | #customersupport #supporticket
We are leaving behind a year of unprecedented macroeconomic headwinds. Entering 2023, we anticipate that busin...
RingCentral expands end-to-end encryption to phone and messaging | #customersupport #supporticket
In 2021, RingCentral launched end-to-end encryption for our video conferencing. Now, we’re expanding E2EE to o...
Conversation AI, E2EE & more: RingCentral’s latest innovations | #customersupport #supporticket
IT leaders are challenged with a balancing act between different p...
Your Guide to Automation for Customer Support | #customersupport #supporticket
Customer support demand is always growing larger and larger. As your customers expect more and more from your business, it’s likely that your business will be hard-pressed to deliver speed and quality service that meets their expectations. When a business runs into sinking quality issues, they naturally look to expand their support team, however this isn’t always a viable solution.
A better desktop softphone experience | #customersupport #supporticket
You asked, and we listened—here are five user-requested updates to the RingCentral desktop softphone experienc...
RingCentral helps Envision Radiology focus on growth—while helping its medical specialists focus on their patients | #customersupport #supporticket
Highlights: Gaining visibility: By analyzing RingCentral’s reports, Envision was able to direct more inbound ...