Highlights: Saving money: Eliminating on-prem phone maintenance, telco lines, and other communication costs w...
Why Customer Health Scoring Matters | #customersupport #supporticket
Understanding and measuring customer sentiment and health is a critical aspect of running a successful business. It allows you to gauge how your customers feel about your brand, products, and services, and make adjustments as needed to improve the customer experience. By regularly tracking customer health, businesses can make informed decisions that lead to increased customer satisfaction, retention, and revenue.
One of North America’s largest moving companies cut its telecom costs by $12,000+ monthly with RingCentral | #customersupport #supporticket
Highlights: Saving money: Since switching to RingCentral, Corrigan Moving Systems is paying $150,000 a year l...
The top 12 business trends to watch in 2023 | #customersupport #supporticket
It’s that time of year: to look ahead to what the business trends of 2023 will be! We’ve gathered some of the...
2023 predictions for UCaaS & CCaaS from industry analysts | #customersupport #supporticket
As the Greek philosopher Heraclitus stated: nothing is constant but change. And with the amount of innovation ...
RingCentral helps Van Ausdall & Farrar improve operations, support remote staff, and save $20,000 a year | #customersupport #supporticket
Highlights: Lowering costs: Migrating to RingCentral helped the company eliminate carrier fees, remove many d...
Thank You to the RingCentral Community for an Amazing 2022 | #customersupport #supporticket
2022 has been the year that we emerged from the pandemic with a fervent desire to connect with family, friends...
RingCentral Employees’ Spirited Season of Giving | #customersupport #supporticket
Highlights: RingCentral’s return to hybrid work inspires more end-of-year charitable activities These are th...
The Frontier | RingCentral partnership: Level up your communications | #customersupport #supporticket
Companies add more tools to their productivity suite as they scale...
Mitel IP400 series phones certified on RingCentral MVP | #customersupport #supporticket
Since the RingCentral-Mitel partnership was announced in November 2021, both companies have been working close...