Meeting fatigue isn’t new to the workplace, but remote and hybrid work have made it a lot harder to avoid. Wit...
RingCentral Xiamen Named ‘2022 Key Industry Leading Enterprise’ | #customersupport #supporticket
Highlights RingCentral Xiamen is recognized as a ‘2022 Key Industry Leading Enterprise’, and made the 2022 Ke...
Expiring budget? 11 ways to spend year-end municipal funds | #customersupport #supporticket
The end of the year comes up fast, and if you’re looking for wise ways to spend that municipal budget before i...
RingCentral women leaders make life-changing impact in Ukraine | #customersupport #supporticket
February 24, 2022, marked the day Russian armed forces occupied the streets of Ukraine and declared war. Russi...
5 Reasons To Offer Multiple Messaging Channels | #customersupport #supporticket
In today’s fast-paced and digital world, messaging has become an increasingly popular form of communication for customers. It is important for companies to adapt to their customers’ preferences in order to provide the highest levels of satisfaction, gain more customers, and provide the best customer experiences. That’s why we’re excited to announce the addition of two new messaging channels to our live chat software: WhatsApp and Google Business Messages.
International Women’s Day 2023: What Embrace Equity means | #customersupport #supporticket
The theme for International Women’s Day this year is “Embrace Equity.” To honor this day, we turned to our glo...
5 benefits of making the switch | #customersupport #supporticket
Cloud migration in financial services has been a major topic of conversation over the last several years, as c...
Employee Appreciation Day: Why it matters to celebrate who you are, not just what you do | #customersupport #supporticket
It has been said many times before that “culture will eat strategy for breakfast.” That certainly doesn’t mean...
Announcing RingCentral Reach™ for channel partners | #customersupport #supporticket
Highlights RingCentral Reach takes the world-class channel partner support RingCentral has always been known ...
Celebrating Black History Month with Music | #customersupport #supporticket
Highlights: DJ E-TRANE (Elliott Broadnax), Associate Solutions Engineer and creator of RingCentral’s House P...