The founder of a software platform for sending personal videos to sales leads talks about the importance of bu...
How to Make Your Product More Accessible to Customers
January 12, 2021 5 min read Opinions expressed by Entrepreneur...
How brands should meet customers in their new (virtual) reality
30-second summary: Virtual experiences like test drives, makeup tutorials, and open houses have become essent...
Acquiring and Retaining Customers in an Era Without Brand Loyalty | E-Commerce
The retail landscape has been turned on its head since the advent of the COVID-19 pandemic, spurring five gene...
When loans mattered more than ever, this leading mortgage company was there for its customers | #customersupport #supporticket
Given all of the economic chaos COVID-19 has created, it would be difficult to find a time in recent history w...
This holiday season, delight customers who call your contact center | #customersupport #supporticket
Expecting higher call volume but want to maintain service levels? This holiday season, give your customers the...
5 Tips to Connect With Customers Off the Web
December 2, 2020 5 min read Opinions expressed by Entrepreneur...
Nine reasons your customers want to be able to text support | #customersupport #supporticket
Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text messages ...
5 Ways to Say Thank You to Your Customers | #customersupport #supporticket
As we approach the Thanksgiving holiday in a year that has been fraught with anxiety and uncertainty, I thought we should pause and reflect on what we have to be thankful for. Here at TeamSupport, we have had an exciting year of new product development, product enhancements, new and improved ways of communicating with each of you, and new members of our team that have come on board to help us grow and better serve our customers in the coming year. We could not accomplish all of this without the help of our customers who we appreciate every single day.
Protecting Staff and Customers During a Pandemic | #hrmanagement #hrexecutive
2020 has undoubtedly been a very complicated year, and with the likeliness of a second COVID-19 wave, business...