With the advancement in technology, the customers are connected in a better manner like never before. Your cus...
Done Right, Customer Profiles Drive Revenue
A good customer profile relies on objective information to describe shoppers, often segmenting them around the...
How Customer Analytics Helps You Understand Your Customer Behavior?
With the advancement in technology, the customers are connected in a better manner like never before. Your cus...
How to Build Your Customer List and Get Your Business Off the Ground
Start now and grow your business with these tips. January 22, 2020 ...
Best Customer Service Strategies to Help You Beat the Competition
If you ask any business owner what they would like to have – a few hundred happy customers or just thousands o...
6 Simple Steps to Improve Your B2B Customer Retention | Customer Experience
The business-to-business buyer’s journey is often difficult and long. The typical buying group for a com...
Adobe Offers Experience Manager as Cloud Service | Customer Experience
Adobe on Monday announced the availability of Adobe Experience Manager as a Cloud Service for B2B and B2C comp...
A day in the life of… Lindsay Willott, CEO of Customer Thermometer – Econsultancy
Lindsay Willott was Chairman and Co-Founder of the Marketing Practice, a renowned B2B marketing agency, and th...
Chatbot or Human? Combine Both to Achieve Customer Service Success | Customer Service
Companies across industries are shifting toward an automated approach to customer relations. With the help of ...
10 Best Customer Satisfaction Survey Examples
Customer satisfaction is the most basic objective of every small and big business. In a world beset w...