10 AI Innovations That Are Transforming Customer Experience—Infographic From enhanced text analytics to cheery...
How to Increase Customer Lifetime Value and Boost Profits?
What’s your definition of scalability? For most, it is increasing revenue and profits, and most businesses ass...
Businesses adapting to coronavirus need to put thought into the entire customer journey – Econsultancy
In the midst of the coronavirus crisis, many businesses have gone to lengths to keep their doors open and the ...
5 Ways to Grow Your Customer Base Organically
April 17, 2020 6 min read Opinions expressed by Entrepreneur c...
We’re the Adults in the Room | Customer Service
Much of the talk about what happens after the coronavirus pandemic involves what could be new on our horizon. ...
The Importance Of Keeping Customer Churn Rates Low As Possible
Customer Churn Rate (CCR) is one of the most important metrics when it comes to determining where a company is...
What makes a good customer data platform (CDP) and how can you get the most from it? – Econsultancy
Customer data platforms (CDPs) are quickly becoming the technology of choice for marketers looking to rational...
How AI Can Improve Customer Retention | Analytics
Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard stat...
Complaint Letter for Rude Customer Service (Sample & Format)
Customer services are the departments of the typical company that engages in the handling of the needs and que...
3 Strategies to Improve Your Customer Service Experience
Three tips that can help you retain and form relationships with your customers. March ...