Q1: What should I include in the subject line of an email reply to a customer complaint? Answer: The subject l...
4 Things That Make for Unforgettable Customer Experiences
Opinions expressed by Entrepreneur contributors are their own. When it comes to building a loyal base ...
Why A Seamless Customer Experience Is Vital To Your Business Success | #customersupport #supporticket
What is a Seamless Customer Experience
7 customer service trends to watch in 2023 | #customersupport #supporticket
Get a jump-start on the latest customer service trends of the year! New customer service trends for contact ce...
A culture of customer empathy | #customersupport #supporticket
As I reflect on my first 100 days and look forward to 2023, I can’t ignore the macroeconomic challenges, the n...
Why Customer Health Scoring Matters | #customersupport #supporticket
Understanding and measuring customer sentiment and health is a critical aspect of running a successful business. It allows you to gauge how your customers feel about your brand, products, and services, and make adjustments as needed to improve the customer experience. By regularly tracking customer health, businesses can make informed decisions that lead to increased customer satisfaction, retention, and revenue.
5 Types of Customer Loyalty Programs that Pay Off
Opinions expressed by Entrepreneur contributors are their own. According to ProfitWell, 80% of future profi...
Customer Loyalty Is Your Holy Grail for Success. Here’s Why.
Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high...
How to Advertise to Customer Emotions Without Invading Privacy
Opinions expressed by Entrepreneur contributors are their own. It’s probably not difficult to gr...
5 Reasons to Add Texts to Your Customer Communications Mix
Opinions expressed by Entrepreneur contributors are their own. Text messaging has become more and more perv...