Customer - purshoLOGY

How to improve customer experience when products are out of stock

Discovering an item is ‘out of stock’ remains one of the biggest frustrations for online shoppers. For retai...

In 2020, close to 306.4 billion emails were exchanged each day, and this number is expected to shoot up to ove...

Asking the right survey questions is only half the battle. March 16, 2021 ...

If you want to get a “yes” from a consumer, write down these strategies from top salespeople and e...

In the business world, the necessity of successful digitization is becoming unavoidable, and there may be no a...

For a long time, while business to consumer (B2C) customer experiences leapt forward in terms of quality and i...

You’ve created an amazing product, offered best-in-class service, and done everything possible to satisfy your...

Customer retention is a crucial part of any business’s operations. You’ve heard it all before – it’s much easi...

March 31st 2021, 3pm GMT, 10am EST In the summer of 2020, consultant, Dan Barker, wrote that ”…nebulous, and ...

In This Video Dr. Vivek Bindra is giving 7 strategies through which you can do marketing of your business with...