Highlights: Added mobility: With RingCentral apps on their laptops and mobile phones, Conair’s employees can ...
How to Identify and Overcome Customer Pain Points | #customersupport #supporticket
Every product or service has been designed with the intention of fulfilling a particular need. Yet, why is it ...
17+ FREE Customer Profile Templates and Examples
Providing enviable customer service and effectively marketing your products requires a high-level understandin...
5 Operations Management Tips To Improve Productivity And Customer Experience In Healthcare
Reading Time: 10 minutes Operations management in healthcare shouldn’t be a one-fits-all approach but tailore...
How To Get Better at Omnichannel Customer Engagement | #customersupport #supporticket
Brands are going above and beyond to attract and keep their customers engaged. Think about it. A well-timed fe...
Your Personal Guide to Customer Satisfaction | #customersupport #supporticket
There are many ways to measure customer satisfaction but the most effective way of doing so is by meas...
RingCentral’s Code Together 2021 winners announced: Award-winning partnerships driving customer value | #customersupport #supporticket
The ability to easily connect with teammates from anywhere, on any device. Seamless customer experiences. Ther...
Get better customer service by being kind
A dance instructor made me cry once. It was in the early 2010s. I built simple WordPress sites for small busi...
Big Business Can Learn About Customer Closeness From D2C Brands | Expert Advice
News of direct-to-consumer (D2C) prescription glasses retailer Warby Parker and its IPO in late September put ...
Customer Service During the Holiday Rush — A Complete Guide | #customersupport #supporticket
The holiday season isn’t just about overeating those cookies, binge-watching movies, shopping for the perfect ...