CRM - purshoLOGY

5 Ways Artificial Intelligence Can Improve Customer Service in CRM

When a company uses AI to drive customer service, it can do a variety of tasks, including automating repetitiv...

Getting the most out of your CRM Analytics requires more than just the right data. Data visualization makes it...

I don’t know about you, but I’ve been thinking about having a pool in my backyard for years. Livin...

If you’ve ever tried to schedule appointments with your potential and existing customers, you probably u...

Contact management systems (CMS) and customer relationship management (CRM) are two terms that confuse many bu...

A CRM, or Customer Relationship Management tool, is an all-embracing software solution used to manage relation...

A good real estate CRM software should keep track of prospective clients’ contact information and prefer...

If you’re like most business owners, you know that a sales pipeline is essential to your success. But with so ...

According to Forbes, 44% of companies focus on customer acquisition, while only 18% focus on customer retentio...

CRM is short for customer relationship management. It’s a method used by businesses to manage and analyz...