CRM - purshoLOGY

Let’s Rethink Our Relationship With CRM | Strategy

If you search for “why CRM fails” you get over three million results. Analysts report that close t...

Did you know CRM (Customer Relationship Management) software is the fastest-growing software on the market? An...

Customer service and relationship management is undoubtedly an integral component of every business. When a bu...

30-second summary: When you look at what all a CRM system does for you, it lines up perfectly with the goals ...

CRM or customer relationship management is no more a fad. Business leaders and organizational managers, all ar...

The major driving factor for ensuring the continued success and growth of any business organization is a deep,...

There are few things that can generate as much frustration as going through the time-consuming process of sett...

Does your customer relationship management strategy have what it takes to reach Generation Y? It’s estim...

Business today revolves around customers more than ever. The biggest challenge for any organization is to crea...

What drives a business forward? If your answer is not “customers,” you probably need to rethink. The relations...