Ever wish you could be in two places at once? Do you have tedious parts of your job that feel like a waste of ...
Conversation intelligence: An interview with our head of AI, Prashant Kukde | #customersupport #supporticket
You’d be hard-pressed to read the news today and not find an article on conversational AI or generative AI. It...
Conversational AI & conversation intelligence: An in-depth guide | #customersupport #supporticket
Conversational AI and conversation intelligence are two technologies making trends lists across indust...
Conversation AI, E2EE & more: RingCentral’s latest innovations | #customersupport #supporticket
IT leaders are challenged with a balancing act between different p...
12 Tips on How to Handle Difficult Conversation with an Employee | #hrmanagement #hrexecutive
Are you looking for tips on how to handle difficult conversations with employees? If so, this article is for y...
Join the mental health conversation in your marketing
Mental health is a hot topic for businesses, so it makes sense that everyone wants to jump on the conversation...
A conversation with no-code innovators
No code isn’t just a way to build things—it’s a community. That’s what Colleen Brady, founde...
A Conversation with Augie Ray
The following is an edited transcript of a conversation between Software Advice senior brand manager Rachel B....
Club América Presents Its New Nike Shirt, but Adidas Sneaks Into the Conversation
The football team presented their new uniforms and social networks did not forgive their “mistake.”...