Develop the design skills to make your business stand out. April 21, 2021 ...
Microsoft Nabs Nuance for $19.7B to Bolster Cloud for Healthcare | Wall Street
By John P. Mello Jr. Apr 13, 2021 3:00 AM PT Microsoft on Monday announced it is purchasing Nuance Communi...
5 myths of switching from on-premises PBX to cloud | #customersupport #supporticket
Highlights: Hybrid work is the future as employees spend less time in the office and more time working remote...
3 reasons why your hybrid workforce needs the cloud | #customersupport #supporticket
Highlights: With hybrid work right around the corner, on-premises systems have become a liability for busines...
A day in the life of… Mike Welts, CMO of cloud storage provider, Wasabi
Today’s ‘Day in the life’ features Mike Welts, the CMO of cloud storage provider, Wasabi. Mike reflects on wha...
Vital Tips on Choosing a Provider for Cloud Storage
As a business, you may be keen to use a range of tools and services that can aid the smooth running of your ve...
Ensure business continuity with a knowledge base in the cloud | #customersupport #supporticket
When you think of a knowledge base, what most likely comes to mind is a resource customers can access on their...
How cloud communications supports the new hybrid hub-and-spoke model for tech companies | #customersupport #supporticket
Much has been made over the last year about the death of the traditional office. For technology companies, the...
How to Successfully Migrate Your Business to the Cloud
Learn how to make the data migration process as efficient and pain-free as possible. Image courtesy of...
What is an omnichannel cloud contact center? | #customersupport #supporticket
All customers expect a seamless contact center experience. But it so rarely happens. They find themselves bein...