In Part 1 and Part 2 of this blog series based on the whitepaper co-produced by ServiceXRG and TeamSupport, we introduced the concept of how to position the investment in customer support as a strategic value aligned to current business practices and target outcomes, and about the evolving role of B2B customer support.
6 Skill Sets Every B2B Marketing Team Should Have On Its Roster
September 17, 2020 5 min read Opinions expressed by Entreprene...
Getting Your B2B Team on the Digital Train
The pandemic has accelerated the digital transformation of many B2B companies. Implementing ecommerce and othe...
Why a Time of Crisis is an Opportunity to Revisit Your B2B Sales Fundamentals
September 9, 2020 6 min read Opinions expressed by Entrepreneu...
Content marketing metrics for B2B companies: From ToFu to BoFu
30-second summary: Your content marketing may sound like a success story, until your CEO asks, “Is all this e...
Factors that will shape B2B commerce success in the second half of 2020 – Econsultancy
September 17th 2020, 3pm BST, 10am EST With a Wunderman Thompson study finding that just one-in-six (16%) of ...
B2B Sales Meeting Blunders You Can’t Afford To Make
Everyone makes mistakes when selling. Particularly when you’re a B2B startup pitching to established business ...
Top five B2B digital marketing tips during COVID-19 times
30-second summary: Review your channel mix to find new sources of traffic. Update your website messaging to ...
B2B Sales Strategies for the “New Normal” of COVID-19
We are not out of the woods yet, but it is safe to say that many B2B buyers are re-emerging to do business. ...
B2B Ecommerce That Doesn’t Break the Bank
Covid-19 is forcing a dilemma on many B2B merchants. They realize a robust ecommerce presence is critical to l...