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In this video, I am going to share with you the 4 best B2B Digital Marketing strategies to bring enough organi...
5 Tips to Build a World-Class B2B Customer Support Organization | #customersupport #supporticket
A customer can be very satisfied with the products and services of a company, but that doesn’t mean they’ll remain loyal. Competitors can attract them by offering better customer benefits, including proactive customer support.
Five Customer Retention Strategies for Small B2B Companies
Enhancing customer retention in the B2B marketplace involves more than just building relationships. Vendors ha...
Why Account-Based Marketing Is A Must For B2B Companies
Reading Time: 6 minutes If you work for a B2B company, the chances are high that you are already familiar wit...
How digital is shaping customer experiences in B2B
For a long time, while business to consumer (B2C) customer experiences leapt forward in terms of quality and i...
Three imperatives for B2B brands selling online in 2021
Everything changed last year, and the need for digital commerce was immediate. Many in the B2B world scrambled...
B2B Payments Industry Trends to Watch in 2021 | Trends
Looking back to the start of 2020, even if you saw the pandemic coming, it’s doubtful that anyone would ...
Selling Online Abroad B2B Versus B2C: Mind the Differences
2020 was a tough year for most businesses. However, businesses that had diversified their sales into different...
B2B lead generation using Instagram Stories: Six tips with examples
30-second summary: For B2B marketers, Instagram Stories may not seem the most obvious medium for con...
B2B Customer Support Transformation Imperatives | #customersupport #supporticket
ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry that is now available for download. The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives.