Cookies have long been used by advertisers looking to track consumer activity across the web in order to boost...
The Ultimate B2B Video Marketing Guide for 2021
August 1, 2021 7 min read Opinions expressed by Entrepreneur c...
Creating the right conditions for B2B ecommerce success
Ecommerce is growing rapidly in B2B as well as B2C brands but is still not the norm, so what’s the right model...
5 Content-Marketing Tactics for B2B Ecommerce
June 18, 2021 5 min read Opinions expressed by Entrepreneur co...
5 Ways to Develop Trust with Your B2B Customers | #customersupport #supporticket
People do business with people they like. That’s about the oldest known business strategy! And it still holds true today, particularly in B2B environments, although it may look a little different today than it did back when (quarterly business reviews over a Zoom call versus a two-martini lunch, for example).
7 Digital Marketing Predictions For 2021 And Beyond – #90
🤩 Could this be the easiest way to gain your social media momentum? Find out “How To Get Your Next 100 Days Of...
How Gen Z will Impact B2B Marketing Strategy
Generation Z is currently entering the workforce for the first time. This hasn’t stopped some older Gen Zers f...
5 Ways AI Is Changing B2B Marketing and Customer Support | #customersupport #supporticket
Artificial Intelligence has had a massive influence on everything related to business. It’s not just the tech ...
B2B Marketing Strategy | Get More Leads For B2B Businesses | B2B vs B2C
B2B Marketing Strategy | Get More Leads For B2B Businesses | B2B VS B2C Click here to subscribe: https://bit.l...
Omnichannel Self Service for B2B Customer Support | #customersupport #supporticket
Self-service is still good customer service. Offering an option for customers to help themselves can give your customer support reps more time to focus on improving the big-picture aspects of your service strategy. And the right customer support software makes it easy to give customers what they want when they need it. According to recent industry research from Coleman Parkes, 91 percent of respondents said they would use a knowledge base if it were available to them, and 75 percent said online support is preferable as long as it is reliable. Popular self-service channels include FAQs, a searchable knowledge base, and online discussion forums.