Merchants today are prioritizing innovative ways to retain and monetize their existing customer base, moving a...
How Businesses are Still Adapting | #hrmanagement #hrexecutive
The Covid-19 pandemic has changed how people work. During this unprecedented time, businesses and their employ...
Adapting Business and Marketing Strategies to the New Normal
0:00:00 : Introduction 0:00:20 : A global seller’s message about contactless selling & safety 0:01:...
Diageo on D2C strategy, owning search and adapting to new consumer moments
For brands who primarily sold to or interacted with customers via a physical venue, the Covid-19 pandemic and ...
How FMCG brands are adapting products in response to the shift to ecommerce
The Covid-19 pandemic has accelerated the shift to ecommerce, with the number of online shoppers globally incr...
Adapting agent monitoring and analytics for a distributed team | #customersupport #supporticket
Today, contact centers are increasingly moving to the cloud. While that creates advantages such as cost saving...
Rory O’Connor, Founder and CEO of Scurri, on how retailers are adapting during Covid-19 – Econsultancy
Rory O’Connor is the founder and CEO of Scurri, a provider of software that connects and optimises the ecommer...
How is the industry adapting in a crisis? Join our webinar – Econsultancy
As more people look for information and services online during the pandemic, investment in user experience and...
Businesses adapting to coronavirus need to put thought into the entire customer journey – Econsultancy
In the midst of the coronavirus crisis, many businesses have gone to lengths to keep their doors open and the ...
how are enterprise organisations adapting to the “new normal”? – Econsultancy
Two weeks ago, Econsultancy and Marketing Week conducted a wide-ranging survey of marketing professionals to f...