How to Write an Event Cancellation Email (with Templates & Examples)

An event cancellation email is an email that is sent to notify all stakeholders that the event has been canceled. This can be a difficult email to write because there is likely to be a disappointment to some of the people who were looking forward to attending. The letter must be carefully written to provide information that will help recipients to understand the reason for the cancellation and plans, if any, to reschedule.

Sending the email at the right time with the right wording is essential. Everyone involved with planning and attendees deserves to know as soon as possible about the cancellation. This helps them to plan accordingly.

It’s essential that the wording of your event cancellation email is precise. This guide provides you with helpful information on how to write the email, what to include in it, and other tips for writing the best possible even cancellation email.

The event cancellation email is an official notification of the cancellation of an event. Care must be taken to address those affected by the cancellation to explain what is happening and why. Here are tips about how to properly write the content for the email for the best possible outcomes.

• Keep the email professional. It’s best to maintain a professional tone when writing the email. Since the notice is going out to a variety of people involved, some may not be close acquaintances and you want to leave a positive impression by using a polite and professional tone by avoiding overfamiliarity or jargon. This is a serious matter so avoid any humor or informal language
• Maintain an apologetic tone. Since this is a negative turn of events, the tone of the email should be apologetic and empathetic.
• Stick to the facts. The purpose of the email is to relay the facts. You are informing recipients of the event cancellation. All content in the email should be related to the event cancellation and nothing else. Don’t include information about other events.
• Maintain positivity. The last thing recipients need is more negativity when hearing about an event cancellation. Try to avoid sharing your personal feelings about the event. Keep the tone positive. If there is the possibility of rescheduling, include it in the letter, but only offer facts that are presently known.
• Send the email as soon as possible. Timing is everything when sending an event cancellation notice. The email must be properly prepared and proofread before sending. Make sure it is free of any typos, grammatical, or syntax errors, then send it out as soon as you can.

An event cancellation email must contain all of the facts that the recipients need to know. The main points to cover depend on the type of event and if tickets were sold. Here are the things that you must include.

• The reason for the cancellation. Briefly describe the reason(s) that the event was canceled. Be transparent with what is known and offer an honest explanation without your personal feelings on the subject. Let stakeholders know that a difficult decision had to be made and why.
• Information about ticket refunds. If the recipients purchased tickets for the event, let them know about the process for receiving a refund.
• Known information about the reschedule date if it is applicable.

Event Cancellation Email (Word Template)

Writing an event cancellation email is easier when you know what to include and how to get started. The letter needs to include a few basic elements. It must inform of the cancellation of the event, extend your apologies, and provide relevant information about getting a refund if applicable and informing about any known changes in scheduling. A fillable template takes much of the guesswork out of the task and helps you get started on the right foot.