Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.

Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours. 

Tips for Recording a Perfect Voicemail Greeting

Crafting the perfect voicemail greeting is not as easy as it may seem at first glance, depending on the type of greeting: Business, funny, professional, formal, and informal, you need. Below, we’ve included some tips in creating the perfect voicemail greeting. Go over them, then when you complete your final voicemail script, revisit these tips again to make certain you’ve covered all the bases.

  • Keep it Quiet. The voicemail’s purpose is to motivate the caller to leave a message, so you can return the call. No matter how precise the information, it means nothing if the caller cannot make out your words. So, when recording your voicemail, turn everything off, and record it in a quiet area.
  • Don’t Use Generic Greetings. When creating your voicemail, create one that reflects your business, if possible. Remember, you want to engage your caller, not leave them feeling unimportant and bored. The tone should be upbeat. Avoid the all too familiar monotone voice that so many people use, keep the tone ‘human’. If you don’t care for your own voice presentation, there’s no reason you can’t have a friend do it, or even hire a professional voice actor to record it.
  • First Impressions Matter. We’ve all heard the same old monotone voicemail, “Hello, you’ve reached ACME services, we are currently closed, so please leave a message and we’ll get back to you”. Not only is that a dull witted, run of the mill voicemail, but it’s not really going to prompt future engagement from potential clients. So, add some personality to your voice, make the caller feel as if they’ve talked to an actual human being.
  • Rehearse, Rehearse, Rehearse. It might not be a good idea to create a voicemail off the hoof, so to speak. As small and short as it is, it needs craftsmanship to really cut it. First, write out several versions, read them aloud, then decide on the one you prefer. Next, go over it, see if you’ve left anything out. Finally, rehearse it over and over again. Play with voice inflections, pacing and timing. Ask someone to check it out as well and ask for their valued opinion. If you’re skilled with software, it can’t hurt to download a program like Audacity, where you can record your voicemail in the audio editor and alter and tweak it until you get just what you want.
  • Who are You? So, you’ve written your best voicemail. The message is perfect, the clarity is crystal clear, and it’s ready to be put into action. Except you forgot one thing: The information. No matter how perfectly produced your voicemail is, unless you include the name of your business and your name, it’s all for naught. After all, the caller needs to know that they actually reached who they wanted to.
  • Refresh it to Keep it Fresh. This is particularly important if you run a retail business and want to take every opportunity to let callers know of any specials or deals on the way. You’ll leave your caller feeling as if you’re a cold fish if your voicemail greeting still includes specials from Christmas, and its already Easter. Not only that, but always remember to ask the callers to leave their number, so you can get back to them.

Formal and Informal Voicemail Greetings Examples

Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.

Formal Voicemail Examples

Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.

Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.

Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.

Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.

You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].

Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.

Greetings. You’ve reached the office of [Name]. I’m either out of the office or gone for the day. However, your call is extremely import to me, so I’d appreciate it if you’d leave your message, along with your contact information, at the sound of the beep. Thank you for your call.

Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.

Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.

Hello. You’ve reached the establishment of Binder and Binder Law Offices in West Chapel. We regret we are not here to answer your call. However, your call is important to us, so please leave your contact information and a brief message at the tone, and we’ll get back to you shortly. It’s been a pleasure receiving your call.

Informal Voicemail Messages

Hi! I seem to be in the room, but I can’t quite locate my phone at the moment. If you leave a message and number, I’ll ring you up whenever I find it, or if you happen to know where I left it, let me know!

Hi! I told you never to call me at this number. But since you did, I left the knife on your back porch…Check to see I got all the blood off. Don’t forget to leave a message, and we’ll talk about the…plan.

Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!

Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.

Oh my lord, it’s you again? Where are my pills?

Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.

Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.

Hi there! You’ve reached the sewer on the next street. I can’t get to the phone right now, but if you take a wee walk, I’ll be at the sewer grate with the red balloon…floating. Please feel free to join me.

Hi, thanks for calling the residence of the Jennings Family. As you can tell, no one’s home to answer your call, but just leave your name, number and message and we’ll get back as soon as we can. Thanks

To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.

More Voicemail Greeting Examples

As you can see by reading our article on how to write the best voicemail greetings, they’re a bit more complex than one might imagine. There are important elements that cannot be left out, as to do so could cost you valuable business contacts. We realize this, so have included a selection of more funny, professional, and personal greeting examples, in MS Word and PDF format. By using these voicemail greetings, you’ll be well on your way to craft a greeting that will be pleasant to hear, provide the correct information, as well as requesting the correct information. 

Funny Voicemail Greetings #1

Funny Voicemail Greetings #2

Funny Voicemail Greetings #3

Funny Voicemail Greetings #4

Funny Voicemail Greetings #5

Funny Voicemail Greetings #6

Professional business voicemail greetings #7

Professional Voicemail Greetings #8

Voice Mail Greetings #9

Voice Mail Greetings #10

Voicemail Greeting #11

Voicemail Greetings #12

Voicemail Greetings #13

Basic Elements of Good Voicemail Greetings

We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely.

 Who is the Greeting Intended For?

 Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. 

 What is the Message You Wish to Relate?

 Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. 

 What, if Any Information do You Need From the Caller?

 Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. 

 Be Honest Regarding Your Response Time

 Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day. 

Things to Keep in Mind When Planning Voicemail

Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. 

 Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail:

  • Business name
  • Hours (if brick and mortar)
  • Alternate method of contact, such as email
  • Your name

Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. 

 Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message. 

What is the purpose of a voicemail?

A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.

Do you get charged for using voicemail?

Yes, you can be charged. This depends on the service. For example, Spectrum’s Voice Residential Services Price Guide charges $3.95 for voicemail.

How do you end a voicemail?

Once you finish your voicemail message, you can end on a note of gratitude and express thanks or that you realize the recipient of the message us busy, so you’d appreciate a return call. Whichever way you choose, make certain that the tone of your message is upbeat.

Types of Voicemail Greetings

Here are different types of voicemail greetings with examples:

Business Voicemail Greetings

 A business voicemail greeting sees each call as their chance to engage with their clients or vendors. 

 Hello, you’ve reached the office of Lydecker and Lydecker. We are currently unavailable to answer your call. However, your call is important to us, so please leave your name, phone number or email address, and a brief message and we’ll get back to you as soon as possible. Thank you for your interest in Lydecker and Lydecker Law Offices. 

  • Professional tone
  • Provide the caller with specific information
  • Request the caller to leave specific information
  • Extend gratitude for their call

 Professional Voicemail Greetings

A professional voicemail greeting is slightly different than a business greeting, as certain professionals may require the caller to leave specific information. For instance, a professional therapist voicemail greeting would specifically ask for contact information from the caller, as well as leave their own personal contact information in case the caller is having problems. 

 Hello, thank you for calling the office of Dr. Harold Tweed. I can’t come to the phone right now; please leave your name, number, and message at the tone. If this is an emergency, please contact either my personal assistant at 555-555-2345 or myself at 555-555-3234 and we’ll get back to you as soon as possible. Thank you for your call. 

  • Include your name/business
  • Ask for their contact information and message
  • Provide them with alternate phone numbers if this is a crisis
  • Extend gratitude for their call

 Funny Voicemail Greeting

Funny voicemail greetings are just that. These types of greetings have no rules whatsoever. They’re just for funsies, so make those you care for the laugh. Most of the time, they are personal, but certain businesses can use them as well. Perhaps you operate a theatrical costume company that specializes in clown memorabilia, or perhaps you run a business that sells pranks, such as plastic puppy poo, and whoopee cushions. 

Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya? 

  • No real requirements here, just have fun!

 Formal Voicemail Greetings

A formal voicemail greeting is one with a professional tone. It could be for a business or for personal reasons. Formal voicemail greetings are designed to impart a sense of authenticity. They leave the caller with a sense of trust in your abilities, whatever they may be. 

Good day. You’ve reached the residence of the O’Meara family on 5th and Oak. We regret not being able to attend to your call. However, if you choose to, you may leave your contact information at the tone, and we shall be most happy to return your call as soon as we are able. Thank you for your call. 

  • Include the name of the individual, family or business
  • State you are sorry you cannot get to the phone
  • Ask them to leave their contact information behind
  • Thank them for their call

 Informal Voicemail Greetings

Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell. 

Hi there! You’ve reached the domicile of Blackmore Enterprises [Horn Honk]. We’re sorry to have missed your call, but there’s only so many hours in the day where one has the chance to gut a zombie, or nail a corpse to a tree. As such, please leave your name, contact information, and message, and we’ll try to get back to you as soon as we can. Thanks much for your call.

  • Leave your personal name or business name
  • Say you’re sorry you missed the call
  • Ask them to leave their contact information and message
  • Thank them for their call

There you have it, a basic introduction into how to write the best voicemail greetings. As you have seen, they’re not as easy as you’d think, but once you get comfortable with the type of information required by each, writing and recording your own should be a piece of cake. If you’ve tried to write one yourself and still don’t ‘feel you’ve captured the right essence, then please look at one of our voicemails greeting templates. When it comes to recording it, remember to rehearse your script and speak clearly. If you don’t care for your own voice, then have someone else record it, or hire a professional voice actor. Remember, there are also free audio editing software programs like Audacity, where you can manipulate your recording until you get exactly what you want. 

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