Cloud-Based UCaaS vs. On-Premise: How AWS and RingCentral can transform your business communications | #customersupport #supporticket

In today’s rapidly evolving workforce, effective communication lies at the heart of success. As companies strive to streamline their operations and drive collaboration, the choice between on-premise and cloud-based communication systems has become paramount. With cloud-based “as a service” solutions gaining momentum, the verdict is clear: the future of business communications belongs to the cloud.

Amazon Web Services (AWS) offers its customers RingCentral as their trusted UCaaS partner.

There are several undeniable benefits of migrating from outdated, on-premise systems to cloud-based Unified Communications as a Service (UCaaS). Businesses of all sizes and industries are making the switch, as it empowers them to modernize their communication systems, access advanced functionalities, and gain a competitive edge in today’s fast-paced marketplace.

Explore the top 5 benefits of RingCentral’s cloud solution for AWS customers

On-premise systems have been around for quite a while, so of course, it has its pros.

It offers businesses full control over their infrastructure, allowing for customization based on specific needs and preferences. They provide a sense of data privacy, particularly for organizations dealing with sensitive information, as data remains within their premises. Moreover, companies that have made substantial investments in on-premise infrastructure can maximize their ROI by utilizing their legacy systems. 

However, on-premise solutions come with significant upfront costs, including hardware, software licenses, and maintenance expenses. Maintaining and upgrading these systems require dedicated IT resources and expertise. Scalability can be challenging, impeding rapid adaptation to changing communication needs. Additionally, limited mobility features can hinder seamless remote work and mobile connectivity. 

Adapt to the modern workforce and replace on-premise with cloud

All of the cons that arise with on-premise systems is where cloud-based UCaaS shines.

Cloud-based “as a service” solutions have emerged as game-changers, revolutionizing how companies approach their unified communications (UC), collaboration, and contact center needs. By leveraging the power of the cloud, businesses can seamlessly integrate voice, text, messaging, video, and conferencing into a unified platform accessible from any device and location. The result? Heightened productivity, enhanced efficiency, and a competitive edge in today’s fast-paced business world.

There are so many reasons why companies, regardless of their size or industry, are making the switch to the cloud and how it enables them to modernize their communication systems, access advanced functionalities, and stay ahead in an ever-evolving marketplace.

So why is cloud-based UCaaS the clear choice for business communications today? 

1. Cost Efficiency: Cloud-based UCaaS eliminates upfront investments and reduces ongoing maintenance costs, with predictable monthly subscription fees based on usage and scalable options to align with business needs.
2. Scalability and Flexibility: Cloud-based solutions enable rapid scaling of communication systems to accommodate growth or workforce changes, with the ability to add or remove users with minimal disruption.
3. Mobility and Remote Work: Cloud-based UCaaS facilitates seamless communication and collaboration from anywhere, on any device, supporting the increasing trend of remote work and improving employee productivity and connectivity.
4. Continuous Updates and Support: Cloud service providers handle system updates, maintenance, and security, ensuring access to the latest features and enhancements without burdening internal IT resources.
5. Integration and Collaboration: Cloud-based UCaaS solutions often include built-in collaboration tools, seamless integration with other business applications, and centralized management, enhancing workflows and productivity.
6. Enhanced Security: Reputable UCaaS providers invest heavily in robust security measures, including data encryption, compliance with industry standards, and protection against cyber threats.

RingCentral: best UCaaS choice for AWS customers

The cloud has emerged as the clear choice for businesses seeking to revolutionize their communication systems. 

Cloud-based UCaaS solutions offer cost efficiency, scalability, mobility, continuous updates, integration capabilities, business continuity, and enhanced security. Among the leading providers in this space, RingCentral stands out as a trusted partner of AWS and a premier UCaaS option for AWS customers.

RingCentral’s collaboration with AWS underscores its commitment to delivering top-notch cloud-based communication solutions. 

As a trusted partner, RingCentral brings its expertise in UCaaS to the AWS ecosystem, enabling businesses to seamlessly integrate their communication systems with the extensive array of services offered by AWS. This partnership ensures a secure, reliable, and scalable environment for AWS customers, allowing them to leverage the full power of both platforms to drive business growth and innovation.

Explore the possibilities of cloud communications through our strategic partnership by contacting us through AWSteam@ringcentral.com.

Originally published Jun 22, 2023