Happay Software Review

With organizations expanding worldwide, corporate travel is on the rise. As the size of your mobile workforce increases, there is a strong need to track and manage them efficiently.

The value of the global travel and expense management software market size in 2019 was USD 6.9 billion. This market is expected to grow at a compound annual growth rate (CAGR) of 12.4% from 2020 to 2027.

While automation provides the right solution to the challenge, what makes it fail-safe is your choice of travel and expense software company. 

There are many players in the travel and expense software management market, but there’s only one  4th generation company offering the best features in T&E. What you need is a company that not only understands the travel and expense industry but one that uses the latest technology and gives solutions that work for your organization.   

Happay offers a comprehensive Travel & Expense ecosystem on a single platform, ensuring that your travel and expense management is entirely streamlined.  

Apart from travel and expense, Happay offers solutions for petty cash management, invoice, corporate payments, and corporate cards. Happay’s end-to-end integration, security, complete visibility, and control allow you to manage multiple workflows on a single platform.

Here’s a look at the challenges Happay addresses for you.

Expense

• The traditional manual data capture process
• Policy non-compliance challenges
• Delayed approvals
• Lack of spend visibility

Travel

• Cumbersome manual travel planning
• Limited travel options
• Lack of choice and frustrating travel experiences
• Painful and prolonged expense reimbursement processes 

Cards

• Annual, interest, or hidden charges for cards 
• Disbursement of cash/funds to users
• Policy non-compliance
• No visibility and control

What is Happay? 

With 7000+ customers and over 4 million users across 40+ verticals, Happay is a well-recognized name in the travel and expense management software industry. Offering a complete stack- travel, expense, and payment, Happay is the most flexible T& E platform in the market today.

Watch a short video: https://www.youtube.com/watch?v=sPGdTFQZlpA

Happay’s Features

Expense Management

1. Xpendite

One of the most frustrating aspects of business travel has to be collecting the expense receipts and saving them to file an expense report later on. Eliminate this cumbersome and manual process to replace it with Happay’s Xpendite, as it automatically captures data at the source. 

The most significant benefits of this feature are

1. Quick and easy expense capture as it automatically reads invoices- physical and digital.
2. Error-free and accurately capturing relevant information from invoices such as vendor name, invoice amount, etc.
3. Better visibility and control over expenses
4. Improvement in the employee experience

2. Smart Audit

How would you like it if your expense management solution could 

1. Identify and highlight policy violations to approvers.
2. Flag off potential fraud and errors
3. Save time for your finance teams
4. Give you real-time visibility of budget utilization.

With Smart Audit, it is far easier than you can imagine. Compliance has consistently ranked as one of the biggest challenges in expense management. So, whether it is tracking, identifying, or addressing, Smart Audit assures

1. Time and effort savings for finance teams
2. 100% policy compliance, 0 violations

3. ApprovNow

If delayed approvals are your nemesis, it is indeed time to change it. 

Happay’s ApprovNow gives you real-time updates to transform your approval cycles. So, approvers, employees, or your finance team can enjoy the following benefits.

1. Customized approval workflows to suit a scenario, department, or cost center.
2. Transparent and clear approval process with Happay’s integrated dashboard (available on mobile and web).
3. Soft or hard blocks to eliminate out-of-policy claims (prevent claims with hard blocks, notify and confirm to proceed with soft blocks).
4. Add another layer of approval with “Adhoc” approvers (can be added right in the app).
5. Eliminate delays using reminders and delegation features of ApprovNow.
6. Bills, comments, violations, and approvals are all available for review, making sure you are always audit-ready.

4. DeepAnalyze

A feature that is common in both travel and expense categories, DeepAnalyze helps you make well-informed and more intelligent decisions. 

360° visibility in travel and expense can be a reality with Happay’s DeepAnalyze. With this feature, your regular data becomes insightful information. Imagine being able to 

1. List the top spenders 
2. Identify the top violators
3. Calculate the time taken for approvals, reconciliations, or reimbursements.

Based on the thought that you cannot control what you cannot see, DeepAnalyze equips you with the information you need to remove the guesswork in your decision-making. 

Travel Management 

1. Self-Booking Tool

If you have always associated business travel with long hours spent planning and booking, then it is time to change that. 

With Happay’s self-booking tool, here’s what you don’t need to do anymore.

• Looking for options on numerous portals
• Spending hours on a travel itinerary
• Worry about policy compliance or approvals

Happay’s complete platform eliminates the hassles of planning a trip. A state-of-the-art self-booking tool allows travelers to book flights, hotels, and cabs and even raise VISA requests without emailing their travel desk or admin. 

Imagine being able to 

• View flights options from several TMCs in one place
• Filter options based on price range, departure or arrival time
• Pick regular or corporate fares
• Get a great deal even when in a hurry (best fares are highlighted)

2. Fare Freeze

When it comes to the challenges of manual travel plans, the list is long. Is it the need for more visibility or the choices in travel plans?  By far, the substantial coordination needed before you can book your tickets has to be the most frustrating. Further, the fare prices can skyrocket by the time you take the approvals. 

How will the right technology help?

Did you know that despite strong policies, 20%-45% of trips are booked within 14 days of travel? Also, by the time the final decision is made, fares increase by about 15%-35%.

Happay’s “Fare Freeze” option allows you to lock the fare, so you don’t have to pay a different fare from when you began planning your business trip.

3. Missed Savings Alerts

Organizations must balance offering business travelers a choice and instructing employees to choose the lowest fares. 

As business trips are planned, is there a lack of control over the fare prices that employees choose? While some organizations place hard blocks, would you prefer to nudge your employees toward the lowest fare?

It is now possible with Happay’s “Missed Savings Alerts”

Here’s how you can benefit from this feature

• The alert notifies users of a possible saving (mentions the saving).
• It offers suitable options that the users may opt for instead.

4. GST Automation

Does your team spend hours on 

• Gathering and downloading invoices to reconcile your GST numbers?
• Extracting GST breakups, GSTINs, and vendor data from your invoices?
• Reconciling GST data?

There is a much easier way to tackle GST and save 5%-18% in T&E costs.

Here’s how Happay’s GST Automation can help you

• Happay’s SBT (self-booking tool) pushes GST details as you book tickets, ensuring that the airlines and hotels file GSTR1 accurately.
• Eliminate manual errors or effort in recalculating GST during expense audits. Happay automatically picks up GST details during expense filing.
• Happay’s automation fetches GST details automatically from airlines.
• You can automatically generate a consolidated error-free GST report giving you 100% accurate Input Tax Credit data.
• With Happay’s consolidated GST invoices, you can reduce 90% effort on flight expense reconciliation.

Happay’s Other Offerings

1. Prepaid Cards

For organizations with a distributed presence, control is a significant concern. You can make petty cash a completely cashless affair with Happay’s petty cash cards. 

With Happay’s petty cash management software, you can address all your major pain points with 

1. Digital distribution of cash to your branches/retail outlets anywhere, anytime
2. Automated policy checks to prevent errors, fraud, or misuse
3. Real-time visibility of funds in branches

Trucking companies in the transportation industry have unique challenges regarding handling cash. For instance,

1. While cash distribution is a genuine concern, delivery delays due to cash unavailability are even more problematic.
2. Most trucking companies struggle with cash leakages and working capital issues since physical cash is involved.

How Happay’s fleet management software helps

1. FleetXpress cards take the cash out of the equation, giving you a one-stop solution for all the challenges. 
2. Complete visibility with real-time transaction updates and vehicle/user-wise expense details gives you better control. 
3. Digital cash transactions and easy accounting processes help simplify workflows.

Employee benefits can considerably increase your employee’s salaries. But what dissuades employees from availing them?

• A long, cumbersome process
• Physical storage of bills
• Time-consuming and indecisive about its value
• Prefer in-hand salary
• Lack of visibility in the process

Happay’s prepaid Flexi Benefits solution (Happay HDFC bank cards) helps digitize employee tax benefits and their reimbursements. 

So, whether it is food fuel, rewards, reimbursements, or recognitions, these prepaid cards are linked to multiple tax benefits, and reimbursement wallets will make everything seamlessly cashless and easy. 

2. EPIC

EPIC is Happay’s simple and effective corporate card platform for startups and enterprises. EPIC corporate cards allow enterprises to 

• Consolidate company expenses in one place
• Avail interest-free credit
• Improve cash-flow
• Enjoy real cashback (unlike credit points or other rewards)

EPIC’s advantages

Whether digital ad spends, web hosting, or SaaS subscriptions, payments are easy and seamless with EPIC corporate cards. Here are some other significant benefits.

• With EPIC, you can avail unlimited virtual cards that offer merchant locking (you can restrict the usage of the cards to a specific or a few merchants).
• You no longer have to bear forex markups or card fees as EPIC promises zero forex markups( just Visa charges of 1%+GST).
• The onboarding is quick, giving you instant access to the EPIC cards. 
• Stay on top of your expense management with the mobile app (Android and iOS). 
• With EPIC, you get real-time customer support and advanced chatbot features.

3. ISAC

Happay is changing the way you think about card issuance with ISAC. Powered by Happay, ISAC allows you to Issue cards with an open API platform and offer better ways to build and manage payments. Happay’s ISAC helps to market six times faster with Zero CapEx. 

With ISAC, you eliminate

• Extensive development time
• Complex security requirements
• Substantial CapEx

ISAC Advantage

1. The most significant benefit is online KYC verification and access to ready-to-use physical and virtual cards.
2. ISAC offers better controls as you can easily set limits for these cards and track everything in real-time.
3. ISAC is optimized for business use, offering simple and seamless payment experiences and easy integration with your existing payment model.
4. You get the advantage of simulated transactions with instant feedback and virtual checks. 

4. Analytics

Any effective analytics program can help enterprises achieve the following:

• Identify non-compliant travel and expense claims
• Understand the enterprise’s culture and behavior of employees.

Happay Analytics can help you balance compliance with a better employee experience. With a better understanding of your travel and business expenses, you gain visibility and control over your spend.

• Happay’s T&E Analytics engine gives you access to charts and reports on real-time data helping you make well-informed decisions quickly and effectively. 
• For instance, Happay’s Analytics framework offers over 15 charts with insights into expense submissions, approvals, and reimbursement workflows. These also cover exceptions or delays.
• Another significant advantage of Happay Analytics is that these insights can be customized based on your requirements, making it a single source of expense truth that your enterprise requires.

5. Invoice

Smart invoice automation is now possible thanks to Happay Invoice. It makes the vendor payments process simple and seamless, improves cash flows, and boosts process efficiencies, leading to better compliance.

Happay Invoice combines OCR-based invoice processing, ERP integrations, and advanced analytics to give you savings. Further, as a bundled product (Happay credit cards), you can utilize the credit for vendor invoice payments and corporate card transactions. 

With Happay Invoice, you will experience a 36% reduction in cost per invoice and a 38% reduction in compliance-related costs.

Why Happay

What distinguishes Happay from every other travel and expense solution provider is that Happay is the only integrated Travel, Expense, and Payment platform in India. Happay’s AI-powered mobile-first platform helps enterprises automate their travel and expense management end-to-end. Happay helps drive 100% policy compliance and eliminate expense fraud and manual processes.

An integrated Travel, Expense, and Payment solution give you several additional advantages. For instance, 

• End-to-end visibility in all pre and post-trip expenses.
• Easy and seamless reconciliations of travel costs and business expenses
• Finance teams save time and effort on GST claims. The process is simplified as state-wise GST and vendor GSTIN details are automatically captured.

Since Happay customizes travel and expense management to suit your organization’s needs, it provides the perfect solution to all your T& E challenges. It is always good practice to pay close attention to your requirements before you invest. This will ensure you get the most value from your investment.

SoftwareSuggest empowers businesses to discover top business software and service partners. Our software experts list, review, compare and offer a free consultation to help businesses find the right software and service solutions as per their requirement. We have helped 500,000+ businesses get the right software and services globally. Get a free consultation today!