Marc Chan, General Manager of RingCentral China, won 2021 “Outstanding Management Person of the Year” Award recognized by Harvard Business Review China | #customersupport #supporticket

Highlights:

• Harvard Business Review, founded in 1922, is known as “the world’s most influential management magazine.
• HBR’s “Outstanding Management Person”- award is commonly referred to as “China’s Management Oscar.” 

Known as the “China Management Oscars”, the Harvard Business Review China have announced their 2021 awards.  Marc Chan, RingCentral China General Manager was named as the 2021″ Outstanding Management Person of the Year” award for his outstanding leadership and management in the post-covid era in China.

Future Management Forum

 The award was announced at the “Future Management Forum” hosted by Harvard Business Review China. At the event, a number of internationally renowned scholars, scientists, entrepreneurs, investors, and elites from various industries shared insights into the future. 

Marc Chan’s outstanding leadership helps RingCentral China’s growth in the post-covid era

Marc Chan, who is currently General Manager of RingCentral China, has more than 20 years of experience in promoting innovation, empowering customers, and driving growth in the enterprise software industry, focusing on North America, Asia Pacific, and Greater China markets. He has achieved excellence in digital transformation, corporate management, and leadership development. Prior to joining RingCentral, Marc served as the Global Vice President of SAP, helping many Fortune 500 companies successfully implement digital transformation.  

RingCentral is widely known in the unified communications industry and has been listed as a leader in the Gartner UCaaS (Unified Communications as a Service) Magic Quadrant report worldwide for the seventh year in a row.  Under the leadership of Marc, RingCentral China has successfully transformed into a post-COVID hybrid workplace. A transformation that helped the company to re-think a more collaborative work model without physical limitations.

Attracting the right talent is always challenging but it’s even tougher in a hot jobs market like China. The hybrid work model makes RingCentral China even more attractive as an employer and removes the geographical restrictions on local talent acquisition. With the hybrid work model, the company’s ability to mitigate risks has been significantly enhanced. Although RingCentral China has been facing the same challenges as other companies over the past 18 months, the team still managed to deliver excellent performance and foster a higher degree of employee engagement.  The company was named one of the Best Companies to Work For in Asia in both 2019 and 2020 and also was named China’s Healthiest Workplace for 2020 and 2021 by Mercer China.  In September 2021, RingCentral China employees participated in the Great Place to Work® Trust Index survey—an anonymous, candid survey of company culture, and 99% of them called RingCentral “a great place to work.” RingCentral China is creating an inclusive, dynamic culture where people of all different backgrounds and skill sets can do the best work of their lives.

Marc Chan believes that the success of employees is the success of the company. And the hybrid work model is one of the best changes  in the post-covid period. It helps employees establish a personalized working style.  The “hybrid work model” is still rare in China, but it is being rapidly adopted around the world.  

“China  Management Oscar”

Harvard Business Review, founded in 1922, is the authoritative reading material of management and the iconic magazine of Harvard Business School.

The Excellent Management Award is known as the Oscar of Chinese management. It was initiated by Harvard Business Review China. It firmly believes in “the most cutting-edge/forward-looking business theory, the most reference/operational practice results, and the most influential effective business value, which aims to provide universal inspiration to the Chinese business world.

Since its launch in June 2021, Harvard Business Review China has partnered with Chinese influential business schools, intelligent agencies and investment institutions to select and announce the Digital Leader in the New Economic Cycle, the New Economic King, the Market Disruptor, The Sustainable Pioneer, and the Outstanding Employer.

Originally published Nov 08, 2021