In today’s modern world, businesses and individuals seek reliable and affordable communication solutions that break through geographical barriers. Italy, with its rich history, culture, and thriving economy, is a hub for international trade and collaboration. To stay competitive and accessible, having a virtual phone number in Italy is crucial.
Virtual phone numbers offer a flexible alternative to traditional systems, allowing businesses to have a virtual presence in Italy without physical offices. These numbers enable seamless international calling and receiving calls from local Italian customers, building trust and enhancing customer engagement. According to research, the mobile VoIP market size is expected to reach $183.7 billion by the year 2027.
In this blog, we will take a closer look at our sought-after list of the top 15 virtual phone number providers in Italy, evaluating their features, pricing, customer support, and performance. Let’s dig deep!
What Is an Italy Virtual Phone Number?
An Italy virtual phone number is a number that helps people and businesses have a local presence in Italy without having an actual physical phone line there. It works using the Internet and a technology called VoIP, which allows calls to be made and received online.
Pro-tip
Italy offers a diverse range of virtual phone number providers capable of meeting a variety of communication needs. Businesses should choose the best one for their business with ease by carefully evaluating each provider’s pros and cons to gain a competitive advantage and maximize bottom-line results.
When someone dials the Italy virtual phone number, the call is sent over the internet to the chosen destination, like a regular phone, mobile phone, or any device connected to the internet.
For businesses, this is a great way to expand into the Italian market without the expense of setting up an office there. They can easily connect with customers in Italy without spending too much. Even individuals can benefit from these virtual phone numbers.
Benefits of an Italy Virtual Number
Organizations in today’s dynamic business world are constantly seeking innovative methods to reach out to more consumers and connect more effectively with partners.
One popular approach is to use virtual phone numbers, and having an Italy virtual number has various advantages for both large and small organizations. Some of the most prominent benefits of an Italy virtual phone number include:
1. Reduces Phone Bills
Businesses may save money on international calling costs by using an Italy virtual number. Traditional phone systems may be pricey, particularly for companies that make a lot of international calls. However, there is no requirement for an actual office in Italy when using a virtual number. Virtual numbers allow for considerably cheaper call forwarding than regular phone lines to any location, including call centers and foreign offices. This aids companies in cost-effective communication expense management.
2. Makes Getting Started Easier
Setting up a physical office in another nation may be hard and time-consuming, with legal and financial issues to contend with. However, obtaining an Italy virtual number is simple and quick.
Virtual telephone service providers may assist organizations in obtaining a virtual number in minutes. Businesses may develop a local presence in Italy rapidly in this manner, making it simpler to engage with Italian consumers, suppliers, and partners.
3. Provides Flexibility
The success of a company depends on its ability to be flexible, and an Italy virtual number provides just that. Through online dashboards offered by service providers, virtual numbers can be easily managed and customized.
Incoming calls can be diverted by businesses to various hardware or locations, including mobile phones, landlines, or VoIP services. Businesses can also modify the features of the virtual number to meet their changing needs, ensuring effective communication management.
4. Helps Run Location-Specific Campaigns
An Italy virtual number is a valuable asset for businesses operating in Italy or targeting the Italian market when running location-specific campaigns. A local phone number increases trust and credibility with Italian customers.
It enables businesses to tailor their marketing and customer service strategies to a local audience, increasing their chances of attracting and retaining customers in the area.
5. Strengthens Local Presence
For international businesses to win over customers and business partners, having a local presence is essential. Businesses can project professionalism by using an Italy virtual number to have a local phone number that adheres to Italian customs and norms.
In addition to strengthening connections with prospective customers and regional partners, this localized strategy demonstrates commitment and dedication to serving the Italian market.
By embracing the advantages of an Italy virtual number, businesses can forge stronger connections with their target audience and optimize their international communication strategies.
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Types of Italian Phone Numbers
A thorough understanding of the various types of Italian phone numbers is essential for both businesses. Here are the three most common types of Italian phone numbers:
1. Area Numbers
In Italy, area numbers, also known as geographic numbers or fixed-line numbers, are the most common type of phone number. These numbers are associated with specific geographical areas, and the typical format is an area code followed by a seven-digit local number.
For example, the magnificent city of Rome has an area code of 06. As a result, a typical landline number in Rome appears as 06 XXXX XXXX. Similarly, Milan has an area code of 02, while Naples has an area code of 081.
Area numbers are primarily used to facilitate landline connections, making them an excellent choice for businesses and organizations looking for a consistent and reliable point of contact.
2. Toll-Free Numbers
Callers can easily use toll-free phone numbers, also known as “numero verde” or “800 numbers,” to make free calls. Unlike regular calls, the recipient of the call pays for the charges incurred during the call. Toll-free numbers in Italy are formatted as 800 XXX XXX and are frequently used for customer service hotlines and helplines.
These figures are extremely beneficial to businesses because they encourage customers to contact them without spending any money. Toll-free numbers are especially useful for businesses that prioritize providing excellent customer service because they allow for easy communication with customers.
3. Vanity Numbers
Vanity numbers are phone numbers that use the letters on the phone’s keypad to spell out a word or acronym. In Italy, these figures are referred to as “numerazioni a lettere.” For instance, a pizza shop might use the vanity number 800 PIZZA, where the phone’s keypad’s letters P-I-Z-Z-A correspond to the digits 74992.
Because they are so simple to remember, vanity numbers are effective marketing strategies for companies. Companies can improve brand recognition and make their products and services more accessible to potential clients by choosing a phone number that spells out a word associated with their goods or services.
Whether using area numbers for fixed-line connections, toll-free numbers for great customer service, or vanity numbers for creative marketing initiatives, each type has a specific purpose and contributes to Italy’s solid telecommunications infrastructure.
How Much Does It Cost To Get An Italian Virtual Phone Number?
Acquiring a virtual phone number for Italy comes with varying costs, depending on your chosen service and the quality of providers. Monthly charges can range from $4.99 to $248.95, depending on your needs and usage patterns.
Italy offers virtual phone numbers at different pricing levels, catering to basic and enterprise requirements. The price largely depends on the services and features you want. Additional numbers and advanced features will incur extra costs.
To find the right fit, carefully evaluate services from different providers. Consider the available features and costs to strike a balance between affordability and functionality when acquiring a virtual phone number tailored to your needs in Italy.
15 Best Italy Virtual Phone Number Providers
Whether you’re a multinational corporation expanding your reach or an entrepreneur targeting the Italian market, our list of top 15 Italy virtual phone number providers will guide you to the most suitable provider for your communication needs.
| Software Name | Free Trail Period | Pricing |
|---|---|---|
| 7 days | Bronze: $16 per user/month | |
| 10 days | Bronze: $7.99/month | |
| 14 days | On request | |
| 10 days | CloudTalk Starter: $20.00 per user/month | |
| 14 days | Mobile: $19.99/month per line | |
| 14 days | Essentials: $19.99 per month | |
| 14 days | Standard: $15/month (minimum one user) | |
| 10 days | Starts at $13/ per month | |
| 10 days | Digital: $30/per month | |
| 10 days | Starts at $39 per month | |
| 14 days | Starts at $16.99/ per month | |
| 14 days | Basic Users: $12.99/month per user | |
| 10 days | Enterprise: $10/ per month | |
| 14 days | ZoiPer Pro: $43.39/per month | |
| 14 days | On-request |
1. CallHippo
CallHippo is one of the most popular virtual phone systems that cater to the needs of both small and medium-sized businesses, making interactions with customers smooth and easy.
It offers a cost-effective solution, allowing businesses to maintain seamless communication with clients without any kind of financial strain. This powerful platform enables businesses to provide exceptional customer service, seize new business opportunities, and boost sales significantly.
Key Features
- Automatic call distribution
- Call forwarding
- Call recording
- Effective call management
- Call analytics
Pricing
- Basic: $0
- Bronze: $16 per user/month
- Silver: $24 per user/month
- Platinum: $40 per user/month
Pros and Cons
2. DialerHQ
If you wish to get Italian phone number, DialerHQ is the perfect choice. It provides essential communication tools for success without needing a physical SIM card. Setting up the app is easy and quick with its user-friendly interface. No extra hardware is required; it works smoothly on its own.
DialerHQ streamlines your communication effortlessly, empowering your small business. Enjoy making calls and sending messages hassle-free, and watch your operations become a breeze.
Key Features
- Top-notch call quality
- International calling & texting
- Call recording & routing
- No SIM card required
- Seamless business phone line setup
Pricing
- Basic: $0
- Bronze: $7.99/month
- Silver: $11.99/ month
- Platinum: $ 19.99/ month
Pros and Cons
3. Nextiva
Nextiva is a popular virtual number provider that provides excellent call-monitoring solutions as well as real-time information on agent dispositions. With this level of visibility and control, call center operations are simplified and streamlined.
Nextiva’s cloud-based suite of call center technology helps businesses to manage and develop their communication networks more efficiently. This facilitates interactions with customers and ensures constant communication.
Key Features
- Enterprise workforce management
- Video conference recording
- Voicemail transcription
- Interactive voice response
Pricing
Pros and Cons
4. CloudTalk
CloudTalk, being Italy’s top virtual phone number provider, offers a superior user experience to rivals. It has features for smart dialing, power dialing, and predictive dialing to increase business productivity. Because of its sophisticated IVR, which guarantees a smooth caller experience, it is a great option for enhancing productivity and communication.
Key Features
- Internal calls via extensions
- Interactive voice response
- Fax to email
- Three-way calling
Pricing
- CloudTalk Starter: $20.00 per user/month
- CloudTalk Essential: $25.00 per user/month
- CloudTalk Expert: $40.00 per user/month
- CloudTalk Customer: on request
Pros and Cons
5. Vonage
The popular VoIP company Vonage offers multiple virtual numbers in Italy seamlessly. The business offers a complete business solution with more than 50 integrated features. Notably, Vonage’s SLA has an exceptional uptime guarantee of 99.999%, highlighting its dedication to increasing company efficiency.
Key Features
- Video collaborations
- call-monitoring
- Call recording
- IVR / Voice recognition
- Single Sign-On
Pricing
- Mobile: $19.99/month per line
- Premium: $29.99/month per line
- Advanced: $39.99/month per line
Pros and Cons
6. RingCentral
RingCentral is a flexible VoIP solution for growing businesses. The advanced analytics dashboard helps you analyze your team’s performance and improve user experiences.
Key Features
Pricing
- Essentials: $19.99 per month
- Standard: $27.99 per month
- Premium: $34.99 per month
- Ultimate: $49.99 per month
Pros and Cons
7. Dialpad
Dialpad
The widely-known Google Cloud-based service Dialpad offers a free unified contact center, calling, and conferencing. It transforms your phone into a reliable tool for business communications, enabling you to help clients without any hassle.
Key Features
- Inbound reporting
- Offers speech coaching
- Toll-free number support
- Unlimited calling
- Automatic spam call detection
Pricing
- Standard: $15/month (minimum one user)
- Pro: $25/month (minimum three users)
- Enterprise: Custom price (minimum 100 user license)
Pros and Cons
8. Lyber
Lyber is a new but powerful company that provides virtual phone numbers in Italy. It comes with a virtual assistant to help you handle calls when you’re busy with other customers. You can also ring multiple lines at the same time to handle calls faster.
Key Features
- Call forwarding
- Virtual assistant
- Opening and closing times
- Answering machine & voice announcements
Pricing
Pros and Cons
9. Voxloud
Voxloud is a popular virtual Italian phone number provider specially designed for small businesses. It offers solutions for acquiring new numbers or transferring existing ones. Voxloud enables you to efficiently manage multiple calls by redirecting them to your team members’ phones. Additionally, it lets you share personalized messages and create custom IVR.
Key Features
- Call transfer
- Call forwarding
- Voicemail
- Call waiting
- Custom IVR
Pricing
- Digital: $30/per month
- All Inclusive: $33/per month
- Phone: $30/per month
Pros and Cons
10. Zadarma
Zadarma meets the needs of small and medium-sized businesses (SMBs) by offering entirely cloud-based office phone system VoIP services, effectively eliminating the need for expensive equipment and wiring installations.
Key Features
- Call logging
- Computer telephony integration
- Speech analytics
- Fax Management
Pricing
Pros and Cons
11. AVOXI
Avoxi
AVOXI has developed itself as a key global communications provider, providing DID, toll-free, non-geographic, mobile, and UIFN phone numbers in over 150 countries. Their solutions are oriented toward developing enterprises and include speedy activations, low-cost toll-free plans, and wide domestic and international voice coverage.
Key Features
- Call monitoring
- Advanced call reporting
- Call queuing
- Call analytics
Pricing
- Starts at $16.99/ per month
Pros and Cons
12. Phone.com
Phone.com offers a flexible and cost-effective platform made to meet the requirements of both small and large organizations. They provide a variety of services, enabling customers to get local and international phone numbers to expand their reach internationally.
Customers have a wide range of alternatives, including local, toll-free, and vanity numbers, so they may find the ideal virtual number that complements their branding and operational requirements.
Key Features
Pricing
- Basic Users: $12.99/month per user
- Plus Users: $19.99/month per user
- Pro Users: $29.99/month per user
Pros and Cons
13. DIDWW
DIDWW, a well-known virtual mobile number Italy, has a large inventory of mobile numbers from which to choose. They assure compliance with international regulations thanks to their significant telecom expertise. DIDWW makes it a mere cakewalk to select your chosen number.
Key Features
Pricing
- Lifetime Free: $0/ per month
- Enterprise: $10/ per month
- Starter: $12.25/ per month
- Operator: On request
Pros and Cons
14. ZoiPer
Zoiper
Internet service providers, call centers, VoIP integrators, and mobile operators can all make use of ZoiPer. It is a flexible VoIP softphone app that follows open standards. It gives customers access to over-the-top (OTT) applications and a software development kit (SDK). More customization and flexibility are possible as a result.
Key Features
- Analytical reports
- Incoming call ID
- Call center management
- Call queuing
Pricing
- Free version
- ZoiPer Pro: $43.39/per month
Pros and Cons
15. Knowlarity
Knowlarity is quite a popular cloud communication platform where you can buy virtual numbers from various cities. It’s designed for businesses of all sizes, providing a unified space for voice, video, and chat services. Plus, you can easily integrate it with your CRM system to create a personalized experience for your users.
Key Features
- Concurrent calls
- IVR
- Call recording
- Multi-lingual support
Pricing
Pros and Cons
Conclusion
Call forwarding, virtual PBX, and dependable customer support are just a few of the features that make it simple for people and businesses to communicate. For those looking for local presence, global compliance, or cost-effective solutions, these Italian virtual phone number providers offer comprehensive solutions.
Deeply understand the flexibility and convenience they offer, allowing for simple global connectivity and enabling users to easily close gaps with the rest of the world. Connect with our experts and learn more about the vast field of virtual phone numbers with ease.
Frequently Asked Questions
Supriya is a highly skilled content writer with over 8 years of experience in the SaaS domain. She believes in curating engaging, informative, and SEO-friendly content to simplify highly technical concepts. With an expansive portfolio of long-format blogs, newsletters, whitepapers, and case studies, Supriya is dedicated to staying in touch with emerging SaaS trends to produce relevant and reliable content.
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