RingCentral + Amazon Web Services (AWS): A Winning Strategic Partnership | #customersupport #supporticket

In February 2023, RingCentral and Amazon Web Services, Inc. (AWS) announced a strategic partnership making RingCentral’s Unified Communications as a Service (UCaaS) solution available to customers. Together, RingCentral and AWS will allow businesses to modernize their communications by jointly supporting and providing RingCentral’s industry-leading cloud solution to its customers. 

Check out RingCentral’s full press release on the Amazon Web Services, Inc. (AWS) partnership here!

Throughout this multi-year partnership, AWS will offer industry-leading cloud solution, RingCentral MVP (Message, Video, Phone) to its customers.

Why should customers upgrade to UCaaS?

Communication is central to any business. What a unified communications platform does is bring together these many forms of digital communication so organizations do not have to switch from one app to another to complete tasks. These can include group chats, calling, web conferencing, and even contact center capabilities. 

What customers need is a centralized place to access all of their business apps and allow them to work efficiently and effectively—and that is what UCaaS brings to the table. 

A unified solution like RingCentral provides not only a one-stop-shop for everything you need to do your best work, but also a variety of rich features such as chat history, screen sharing, call recording, task management, interactive whiteboards, and more. 

UCaaS offers businesses independence, innovation, and integrations that no other communication technology can.

What is RingCentral MVP? 

RingCentral MVP (Message, Video, Phone) delivers a single application that includes phone calls, video conferencing, fax, SMS, and chat, while also supporting hundreds of easy-to-implement integrations with business apps, including Office 365, Salesforce, and Google G-Suite. 

Say goodbye to toggling between multiple business applications to simply do your work. RingCentral MVP eliminates the hassles of constant app-switching, keeps your conversations moving, and allows you to stay connected, anytime and anywhere.

Stay focused and collaborate productively with this intuitive cloud solution that makes all of your communication tools accessible and easy to manage.

RingCentral: the best UCaaS option for customers

To keep up in this new era of remote and hybrid work models, it’s imperative that companies proactively adapt to this new, emergent way of communication and way of doing business.

The RingCentral and AWS partnership will show AWS customers a new perspective of how they can modernize their business communications, by providing an all-in-one solution to work from anywhere in the world, and continue to stay fully present for their teams.

Benefits of choosing RingCentral as a UCaaS provider: 

• Access from anywhere on any device of choice—desktop, tablet, or mobile
• A unified, collaborative hub for team messaging, video meetings, and telephony
• Enterprise-grade security and unmatched reliability with a 99.999% uptime
• A global footprint in 105+ countries and localized in 15+ languages  
• Over 330 seamless integrations with all your favorite business applications 

While AWS customers have a variety of UCaaS solutions to choose from, RingCentral is a proven and obvious choice to be a well-rounded, trusted, and effective cloud provider for businesses of all sizes. AWS customers benefit from a huge assortment of modern capabilities when adopting RingCentral, which enables them to not only work better, but also work smarter.

RingCentral and AWS—Better together

Not only will this strategic partnership with Amazon provide leading UCaaS features and functionality to its customers, but together, we are helping organizations to more effectively meet the needs of the new age of work and minimize disruptions along the way.

RingCentral simplifies the complexities of digital transformation. It allows your business phone, video meetings, and team messaging to be bundled together to make a simple, low-cost, and feature-rich communications system that keeps your employees connected—anytime, anywhere, and on any device.

Explore the possibilities of cloud communications through our strategic partnership by contacting us through AWSteam@ringcentral.com.

Originally published Apr 19, 2023