Announcing RingCentral Reach™ for channel partners | #customersupport #supporticket

Highlights

• RingCentral Reach takes the world-class channel partner support RingCentral has always been known for, and builds upon it with additional benefits and rewards for top partners
• The program represents RingCentral’s commitment to the channel through its transparent, simplified structure
• Leading partners help businesses connect, and RingCentral Reach™ provides them with more resources to drive change

RingCentral’s 15,000+ channel partners help businesses worldwide simplify their communications, acting as advisors to guide customers through digital transformations like moving to the cloud.

In turn, we provide them with resources and support through an award-winning partner program.

Today, we’re taking that program to the next level—announcing RingCentral Reach™!

RingCentral Reach takes the world-class partner support RingCentral has always been known for, and builds upon it with additional benefits and rewards for top partners. 

Our goal within the channel has always been to make RingCentral the easiest cloud communications vendor to work with. For our partners, RingCentral Reach is all about putting success at your fingertips and recognizing your contributions to our continued growth.

What is RingCentral Reach?

Through its simplified three-tier structure, this new program represents RingCentral’s transparent commitment to the channel, with set benchmarks for additional resources.

RingCentral’s long-standing relationships within the channel community have always been built on trust and mutual collaboration. So RingCentral Reach is designed to develop and reward partners who invest the time and effort to build those relationships, putting more in their hands to drive change for customers.

What RingCentral Reach provides

To be clear, all RingCentral partners still get the tools they need for success: zero channel conflict and promptly paid commissions through Channel Harmony® and IGNITE!™, a dedicated Channel Manager, access to our continually updated Partner Portal, and tons of technical and marketing assets. 

But RingCentral Reach takes that a step further in increasing support for the partners who routinely deliver results, helping them to accelerate their business growth. These partners recognize the value in connected, intelligent experiences, and bring that value to market.

See the RingCentral Reach^™ tiers

Why it’s exciting

With the ups and downs of the past few years, businesses everywhere saw tremendous change in how they connect and operate. For many, having a trusted IT partner looking out for them proved of great value, someone with deep expertise and knowledge of how to leverage technology to adapt and scale.

As such, channel partners embraced the role of ongoing consultant, and are more integral than ever—simply put, partners know their customers best.

RingCentral recognizes this. We were built on a foundation of trust, innovation, and partnerships, and RingCentral Reach solidifies the absolutely critical role our channel partners play in our success. It’s a global program with support at all levels of the company.

For those partners we’ve worked with for years, I’m excited to connect with you and further support your growth.

For those in the channel community who aren’t yet RingCentral Partners, come see how RingCentral Reach puts success at your fingertips. 

Originally published Feb 22, 2023