A cafe POS system can help a business improve its customer relationships. Built-in CRM features help cafes create an extensive database of customer information. By analyzing this data, cafe owners can gain insight into customer behavior, create lists based on common characteristics, and compare it over time. This data is then used to create targeted marketing campaigns. The cafe POS system should be easy to use, as well as highly customizable. For example, one feature allows cafe owners to set preferences for specific products or services.
Cloud-based POS systems
If you own a restaurant, one of the best ways to keep up with the latest trends and technologies is by switching to a cloud-based cafe POS system. Cloud-based systems are more secure and safe than traditional POS systems because all of the data is stored electronically, which means that in case of a disaster, you can simply restore everything to a previous state. You can even make your data available from any location, which provides peace of mind to your customers.
Purchasing a cloud-based POS system isn’t as expensive as a traditional POS system, and it allows you to access back-office features from anywhere with an internet connection. Unlike traditional POS systems, cloud-based solutions don’t require a local server, meaning that you don’t have to worry about paying for maintenance when your servers crash. Furthermore, you can enjoy free customer support and maintenance from your cloud-based POS provider, so you can be sure your system will continue to work.
PCI and EMV compliant systems
A Cafe POS system should be EMV and PCI compliant to ensure the safety of customer payment information. To ensure the security of cardholder data, a good system should not be visible to guests or staff. Ideally, a tableside payment device or small nook is ideal for processing card details. A secure network should be in place to prevent unauthorized access to data. A PCI-compliant system will also be PCI DSS level four.
A Cafe POS system should allow employees to perform their specific jobs, including accepting cash, credit, debit, and EMV payments. Per-user permissions let employees know what they can and cannot do. This way, no one can open other users’ orders or cash drawers without authorizing them to do so. The software should also feature security images and an integrated time clock. A Cafe POS system should also allow employees to divide access and create reports in a variety of accounting programs.
Drive-thru management functions
Using drive-thru management functions for cafe POS software can ensure the most efficient operations at drive-thru locations. You can monitor the amount of money spent on a menu item by tracking sales by product category, employee, and time. This information can help you reward and mentor sales dynamos, as well as pinpoint areas that need improvement. Keeping track of inventory and menu engineering are also key processes that maintain cafe profitability. By knowing the price of menu items, you’ll have an accurate picture of what is selling and what isn’t. The same is true for raw ingredients, and you’ll know where you stand when it comes to running out of a menu item.
Drive-thru management functions for cafe-style restaurants help you handle more payment transactions, and they can facilitate a larger dollar ticket. Adding digital signage, including menus and specials, to your restaurant’s menu can improve customer experience by making them easier to read. Digital signage also allows customers to make decisions about what they want while they’re waiting in line. This feature can also increase the speed of service at drive-thru operations.
Inventory tracking
POS systems can provide inventory tracking for cafes. These systems enable business owners to track how much of an item is left in stock, identify any shortages, and notify owners of the need for replenishment. These systems use barcode technology to track quantifiable goods. Each item is assigned a unique barcode, which is encoded by a central computer. This system allows staff to locate the item at any time and know when it is running low.
The Upserve inventory software integrates directly with your POS. It has detailed reporting capabilities, including cost and usage reports that are updated dynamically. This software also allows you to customize menus, highlighting slow-selling items with high costs. The system can also be paired with your existing POS software for even greater efficiency. It’s easy to use and offers advanced inventory features. Plus, its subscription is available for three years, meaning it’s a great value for the money.
