Introducing: The redesigned RingCentral Customer & Developer Community | #customersupport #supporticket

The Community at a glance:

When’s the last time you visited the RingCentral Community? If you haven’t, now’s the perfect time to check it out! 

We’re excited to announce that the Community has recently been redesigned, creating a more unified and accessible platform. When redesigning the Community, the goal was to make it easier for customers to create posts, access RingCentral News & Announcements, and search through popular topics.

The RingCentral Community is a space where folks can virtually gather, ask questions and crowdsource answers/best practices from other customers. From Admins and End Users to Developers, there’s always someone happy to lend a hand– we’ve got a Community space for you! 

Impactful resources

The redesigned Community experience makes it easy to find solutions and support. Quick access to resources like RingCentral University (for training, webinars, and more!), the Support Site and our excellent, comprehensive Knowledge Base with AI search technology, and easy to search topics within the Community to help you find the answers and the experts with product knowledge and experience.

And don’t forget! You can reach the RingCentral Ideas Portal easily from the Community and share your product ideas and feature improvements. Whether you’re an admin supporting your whole team, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

Getting started guide

The RingCentral Community has a wealth of information, but sometimes it’s nice to have some direction on where to get started. 

We’ve added a handy web panel with some of our most popular content and options for getting the answers you need. 

Streamlined topics for easy browsing

Easily browse through popular topics based on different RingCentral products and functionality to find discussions to join in on. Tagging your questions with applicable topics makes it easier for other community members to find solutions or continue the conversation with experts.  

We’re excited for the future of the RingCentral Community. We’d love to see you join the conversations, get involved, and share your talents and expertise. And stay tuned for further improvements to the member experience – we’re keenly focused on providing an exceptional space to learn, share and grow. 

Join the community

Originally published Jun 07, 2022